Austin Apartment Reviews Guide
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Stone Hill

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 251 Google reviews · How we rank ›

4.4(251) 80 composite score See reviews on Google ✓ Google-verified
Affordable & Income-Restricted HousingGated & Secure CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Stone Hill
Services
Affordable & Income-Restricted Housing, Gated & Secure Communities, Furnished & Corporate Housing
Reviews
251

The honest read

Residents consistently praise the staff, especially Claudia, Iris, and Shadow, for responsiveness and genuine care. Maintenance arrives on time and handles requests quickly, and the community is notably quiet with reasonable rents.

Management excellence and fast repairs stand out. Most complaints focus on move-out fees and occasional pest problems in garbage areas, though these are rare. Long-term residents stay and renew leases, citing the grounds and amenities.

Praised for
  • responsive staff and maintenance
  • quiet community
  • friendly management (Claudia, Iris, Shadow)
  • spacious floor plans
  • pet-friendly amenities
Watch-outs
  • move-out fee overcharges
  • pest issues in common areas
  • inconsistent pet waste pickup
responsive-managementfast-maintenancefriendly-staffquiet-communitywell-maintained-groundsgood-value
Best for: Residents seeking responsive, attentive management and a peaceful community.
Think twice if: Watch for potential move-out fee disputes; occasional pest activity in shared areas and lapsed pet waste enforcement.

What this place gets right

  • Staff and maintenance respond within 1-2 days
  • Notably quiet community
  • Named staff earn personal loyalty and retention

Worth knowing

  • Claudia and Iris handle office operations with reported personal attention to resident concerns
  • Shadow maintains apartments and common areas; praised for quality fence work and quick turnarounds
  • Pest control responds within two days when called
  • Residents report staying 1-4+ years and renewing leases due to staff relationships

Reviews by category

Pet-Friendly Communities
Pet-friendly community appreciated, though occasional waste pickup inconsistency noted by residents.
Apartment Complex
Spacious floor plans, quiet grounds, and well-maintained common areas draw long-term residents and renewals.
Apartment Rental Agency
Office staff (Claudia, Iris) make leasing process smooth and handle resident questions thoroughly.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
199
4
15
3
2
2
5
1
30

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentspet-friendly community

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond?
Maintenance typically arrives within 1-2 days and residents report staff are punctual and complete work on the scheduled date.
Is the community pet-friendly?
Yes, Stone Hill is a pet-friendly community. Your website lists this service.
What floor plans are available?
1-bedroom, 2-bedroom, and 3-bedroom apartments are available according to your website.

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Last updated 2026-07-17