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The Arden Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 301 Google reviews · How we rank ›

3.7(301) 63 composite score See reviews on Google ✓ Google-verified
Gated & Secure CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
The Arden Apartments
Services
Gated & Secure Communities, Furnished & Corporate Housing, Luxury & High-Rise Living
Reviews
301

The honest read

Maintenance arrives quickly when called, and many residents praise individual staff members for professionalism and speed. The pools, gym, and dog park draw people in, and spacious floor plans appeal to families.

Yet tenants report maintenance entering without knocking, leasing agents ignoring follow-ups, and no fix for recurring car break-ins despite complaints. Management deflects security concerns and avoids funding common-area upkeep on weekends. After two years, some long-term residents are weighing their exit.

Recent shift: A 1-star review from three weeks ago (most recent) documents ongoing harassment from neighbors and maintenance access without consent, indicating problems have not been resolved since earlier complaints four months ago.

Praised for
  • responsive maintenance staff
  • spacious units with resort-style amenities
  • friendly leasing staff (when engaged)
  • quick issue resolution
Watch-outs
  • maintenance access without notice or consent
  • leasing staff unprofessional and unresponsive
  • security concerns (car break-ins, neighbor harassment)
  • common areas neglected (pool bathrooms, gym, outdoor facilities)
unresponsive-maintenancefriendly-staffrude-staffgreat-amenitiespest-problems
Best for: Pet owners seeking spacious apartments with resort amenities in north Austin suburbs.
Think twice if: Renters concerned about security, maintenance privacy, or leasing responsiveness; long-term residents report deteriorating common-area upkeep.

What this place gets right

  • spacious layouts
  • resort-style pool and outdoor kitchen
  • responsive maintenance team
  • dog park with agility equipment

Worth knowing

  • Maintenance can enter without notice, causing security and privacy disputes
  • Car break-ins reported twice in three months at same unit; management directs residents to file police reports only
  • Pool bathrooms and gym inconsistently maintained; office staff cite weekend budget constraints
  • Named staff: Miranda (leasing, mixed reviews), Jalisha (leasing, unresponsive to follow-up emails)
  • One resident lived 4 years through 3 property manager changes, noting deterioration

Reviews by category

Pet-Friendly Communities
Dog park with agility equipment praised; pet-friendly units available.
Apartment Complex
Spacious floor plans and amenities appeal, but security and maintenance-access concerns overshadow experience for some long-term residents.

How it stacks up

  • Rated 3.7 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
174
4
24
3
13
2
12
1
78

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One, two, three, and four bedroom apartment rentalsPet-friendly apartmentsResort-style swimming poolOutdoor kitchenDog park with agility equipmentPet wash stationGym accessSelf-guided tours

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about The Arden Apartments

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to The Arden Apartments. We only share your details with providers relevant to your request.

Quick answers

Does maintenance need permission before entering my unit?
According to resident complaints, maintenance has attempted to enter without knocking or prior notice. The leasing office has been notified but no policy change has been enforced.
Are there security cameras or patrols?
One resident explicitly stated there are no cameras on the property. Car break-ins have occurred multiple times; management directs residents to file police reports.
What happens if the maintenance hotline does not respond?
One resident resolved an elevator issue by calling Pflugerville authorities directly when the complex-coordinated service failed to arrive; the city responded in 10 minutes.

Similar apartment complex nearby

The Foundry Apartments
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The Foundry Apartments

3.7(334)✓ Google-verified

Residents appreciate fast maintenance responses and friendly front-office and maintenance staff; repairs often happen the same day. Common frustrations center on facility access (bathroom lockouts despite pool hours), elevator downtime, and inconsistent communication from changing management.

Furnished & Corporate HousingLuxury & High-Rise LivingStudent Housing
LC Pflugerville
73

LC Pflugerville

4.2(90)✓ Google-verifiedPublishes prices

LC Pflugerville residents consistently report smooth moves, welcoming staff, and a genuinely connected community. The property stays clean, maintenance responds quickly, and amenities like the pool, gym, and The Goat restaurant make it feel upscale without demanding a luxury price. Location near Stone Hill, Target, and HEB matters to daily life, and most residents appreciate the safety and friendly neighbors. Minor issues (pet waste, occasional noise, package handling) rarely dampen the overall experience. Staff turnover in the leasing office has not undercut service quality. Named standouts like Hailee and Chelsea are praised for professionalism during tours and lease-signing. Residents staying 2+ years describe management as genuinely compassionate about problem-solving, from emergency unit swaps to move-in specials. The community feels modern, intentional, and backed by staff who seem to care.

Luxury & High-Rise LivingStudent HousingSenior & 55+ Living
The Beacon at Pfluger Farm
62

The Beacon at Pfluger Farm

3.8(90)✓ Google-verified

Strong leasing team and speedy maintenance resolutions draw praise from recent movers, but long-term residents report a noticeable shift since Valiant Residential took over management. Persistent AC problems, thin walls catching every neighbor sound, and deteriorating shared-space upkeep have frustrated tenants who appreciated the complex under previous ownership. Professionalism varies noticeably at the leasing desk.

Pet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate Housing

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Last updated 2026-07-17