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Reserve at the Arboretum

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 390 Google reviews · How we rank ›

4.4(390) 80 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Reserve at the Arboretum
Services
Luxury & High-Rise Living, Student Housing, Pet-Friendly Communities
Reviews
390

The honest read

Residents consistently praise the leasing team-Emily, Ashton, and Tyler get named repeatedly for patience and helpfulness-and maintenance responds fast to repair calls. Apartments are well-designed with solid walls, thoughtful layouts that feel spacious, and 24-hour amenities. Value proposition stands out: renters report getting more quality than price suggests relative to other Austin complexes.

The main friction: when lease violations go unenforced (especially noise complaints), neighbors can create real problems. One long-term resident with migraines documented months of disturbances from upstairs neighbors before action was taken. Pet waste in hallways and cigarette smell at night were also mentioned. A separate Amazon locker outage left packages vulnerable to theft for weeks, though that was attributed to Amazon, not the complex.

Praised for
  • responsive maintenance staff
  • friendly and patient leasing team (Emily, Ashton, Tyler named repeatedly)
  • well-built units with good soundproofing
  • thoughtful apartment layouts and quality finishes
  • clean amenities open 24 hours
  • good value for price
  • strong community events and atmosphere
Watch-outs
  • noise issues from inconsiderate neighbors when lease not enforced
  • management inconsistently enforces quiet hours and lease violations
  • package locker outages cause delivery theft and access problems
  • pet waste in common areas
friendly-staffresponsive-managementfast-maintenanceclean-facilitieswell-maintained-groundsnoise-issuesgood-value
Best for: Long-term renters who value well-built units, responsive staff, and community feel
Think twice if: Sensitive to noise and live alone; lease enforcement gaps mean rowdy neighbors may persist despite complaints

What this place gets right

  • Well-designed units with good soundproofing and quality finishes
  • Responsive maintenance staff and welcoming leasing team
  • 24-hour amenities and active community events
  • Good value relative to other Austin complexes

Worth knowing

  • Leasing staff Emily, Ashton, Tyler named in 8+ reviews for professionalism and patience
  • Maintenance engineer Lee provided emergency AC service late at night
  • One-month Amazon locker outage caused package theft
  • One resident documented months of noise violations before management action taken
  • Pet waste in hallways and cigarette smell reported in common areas at night

Reviews by category

Pet-Friendly Communities
Pet amenities (dog park, housing) praised; pet waste in common areas complained about
Apartment Complex
Well-built units and thoughtful layouts strongly praised; noise enforcement from neighbors inconsistent

How it stacks up

  • Rated 4.4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
314
4
19
3
9
2
5
1
43

Contact

Address
10011 Stonelake Blvd, Austin, TX 78759
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One bedroom apartmentsTwo bedroom apartmentsPet-friendly housingSwimming poolFitness centerDog parkClubhouseBusiness center
Published prices
One-time pet fee
$300
Refundable pet deposit
$200
Monthly pet rent
$25
Admin fee
$250
Application fee
$85
1x1 refundable deposit
$300

Credentials claimed:Handicap accessible

As published by the business on its own website; not independently verified.

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Quick answers

How fast does maintenance respond?
Multiple reviewers report quick response times. One emergency AC call was answered late at night by Lee. Routine requests are typically handled within a standard timeframe.
Are the apartments soundproof?
Yes, reviewers specifically note the walls are not excessively thin and neighbors can barely be heard. One resident found this significantly better than previous Austin complexes.
What pet fees apply?
One-time pet fee $300, refundable pet deposit $200, and monthly pet rent $25, per their website.

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Last updated 2026-07-17