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Muir Lake Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 216 Google reviews · How we rank ›

3.7(216) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury & High-Rise LivingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Muir Lake Apartments
Services
Student Housing, Luxury & High-Rise Living, Senior & 55+ Living
Reviews
216

The honest read

Leasing staff earn consistent praise for warmth and helpfulness during tours, and the lakeside setting with kayak rentals and maintained pool attracts residents. Behind the scenes, tenants report years of unresolved AC failures, blocked communication channels, surprise billing charges, and months-long backlogs on basic repairs like door locks and blinds. Management turnover and inconsistent follow-through have left long-term residents frustrated and planning to leave.

Recent shift: Management company transitioned to Avita within the past 8-12 months. Reviewers note a decline in communication, billing accuracy, and operational consistency since that change, with earlier reviews under prior management (Suzanne) praising responsiveness. The shift appears negative and ongoing.

Praised for
  • attentive and professional leasing staff (Sadie, Whitney, Mikayla)
  • beautiful location on lake with trail and water activities
  • large clean pool and resort-style amenities
  • reliable maintenance technician (Juan)
  • friendly neighbors and quiet community
Watch-outs
  • mold and ongoing maintenance failures (AC, door locks, filters)
  • slow or unresponsive maintenance response times
  • poor communication from management
  • hidden fees and billing errors
  • hot tub and spa hygiene issues and downtime
  • disability accessibility gaps in common areas
friendly-staffresponsive-managementunresponsive-maintenancegreat-amenitieshidden-feespoor-communicationoutdated-units
Best for: People prioritizing scenic waterfront location and leasing experience over rapid maintenance response.
Think twice if: You need quick maintenance turnarounds, plan to stay beyond one lease cycle, or have accessibility needs; management consistency and repair timelines have frustrated many multi-year residents.

What this place gets right

  • waterfront location with lake trail and kayak rentals
  • welcoming leasing team and community feel
  • resort-scale pool and fitness amenities
  • quiet, friendly neighbor base

Worth knowing

  • Juan, maintenance technician, praised for 4+ years of reliable service in positive reviews
  • Sadie and Whitney, leasing staff, mentioned by name in multiple 5-star touring reviews
  • AC failures recurring over months or years in several units
  • Emergency maintenance line reported unresponsive in at least two complaints
  • Hot tub out of service for extended periods; hygiene complaint about rash after use
  • Management transition to Avita company noted; prior manager Suzanne praised, current transitions blamed for communication decline

Reviews by category

Pet-Friendly Communities
Paw spa available but dog park accessibility for wheelchair users explicitly denied despite resident requests.
Apartment Complex
Pool well-maintained and large; sauna and hot tub frequently out of service or unsanitary.
Furnished & Corporate Housing
Units praised as nicely appointed and well-insulated; move-in cleanliness and condition disputed in reviews.

How it stacks up

  • Rated 3.7 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
131
4
13
3
5
2
13
1
54

Contact

Address
12600 Avery Ranch Blvd, Cedar Park, TX 78613
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-16:00
Sunday
12:00-16:00

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartmentsfitness centerresort-style poolsaunaclubhouselake accesskayak rentals
Published prices
One Bed, One Bath B
$1,255/month
One Bed, One Bath A
$999 to $1,054/month
Two Bed, Two Bath B
$1,990/month
One Bed, One Bath D
$1,550 to $1,645/month
One Bed, One Bath C
$1,425/month

As published by the business on its own website; not independently verified.

Enquire about Muir Lake Apartments

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Quick answers

What water activities are available?
The business states kayak and paddle board rentals are offered to residents at no additional charge on the lake.
What is the price range for one-bedroom units?
One-bedroom units range from $999 to $1,645/month depending on floor plan (A through D).
How responsive is maintenance to work orders?
Reviewers report highly variable response times, from same-day visits to weeks or months of delay for the same technician or unit.

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Residents consistently praise the fast maintenance response and genuinely helpful staff throughout the leasing and service process. Move-ins happen smoothly, maintenance calls get answered at 2 AM, and the community feels safe and quiet enough that several long-term residents extended their leases. The location works well for anyone who wants walking trails and shopping nearby without leaving the neighborhood. Soundproofing between units stands out, and the resort-style pool keeps people engaged in summer heat. One resident noted parking can tighten in the western section, though covered spots exist at an extra charge. Staff go beyond standard service, remembering residents' pets and making tours feel personal rather than transactional.

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Strong office team members like Paris, Jean (in positive reviews), and Holly earn consistent praise for friendliness and problem-solving, and many residents love the modern units and location near Lakeline. However, this masks serious operational failures: widespread pest problems (silverfish, scorpions, ants) afflict specific buildings; a broken mailroom system with no outdoor lock enables constant package theft; vehicles are towed even when properly registered; and management dismisses or denies accountability, sometimes refusing to reimburse residents for mistakes or check security footage. The divide between five-star and one-star reviews reflects two different experiences: those who avoid maintenance issues and staff conflicts report contentment, while those who encounter problems find management hostile, dismissive, and financially aggressive. Residents cite gaslighting about infestations, refusal to credit towing errors, move-out fees they believe inflated, and a property manager's arrogant tone when asked for help. The complex appears beautiful and well-located, but basic systems (pest control, mail security, parking administration) are broken and poorly defended.

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Last updated 2026-07-17