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Astra Avery Ranch

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 138 Google reviews · How we rank ›

4.0(138) 67 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingGated & Secure CommunitiesSenior & 55+ LivingPet-Friendly CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Astra Avery Ranch
Services
Luxury & High-Rise Living, Student Housing, Gated & Secure Communities
Reviews
138

The honest read

Astra Avery Ranch draws consistent praise for its upscale grounds, gym and pool amenities, and standout staff members like Carmen and Elysa who go out of their way for residents. However, reviewers report thin floor construction with sound bleed from neighbors, recurring plumbing failures, pest control gaps in common areas, and a sharp divide in experience between the previous management team (called responsive and timely) and the current RPM Living management (seen as dismissive and slow to act on maintenance). Newer residents under current leadership report improved communication, while longer-term residents recall better responsiveness before the handoff.

Praised for
  • friendly and responsive staff
  • clean and well-maintained grounds
  • quality amenities (pool, gym, fitness)
  • strong community atmosphere
  • quick maintenance response when engaged
Watch-outs
  • thin floors and poor sound insulation
  • plumbing issues and slow drainage resolution
  • pest control ineffective, dead bugs in shared spaces
  • slow email response and poor communication under new management
  • management dismissive of resident concerns
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiespest-problemsfast-maintenancefriendly-staffgood-value
Best for: Residents prioritizing amenities and neighborhood location over sound insulation and rapid response times.
Think twice if: Sound-sensitive renters and those expecting fast maintenance turnaround, especially under current management (RPM Living).

What this place gets right

  • Resort-style pool and premium gym amenities
  • Standout staff (Carmen, Elysa, Caleb) known by name
  • Convenient North Austin location near major shopping
  • Pet-friendly with dedicated dog park

Worth knowing

  • Carmen (housekeeper) consistently praised across multiple reviews for personal attention and care
  • Elysa (leasing/management) highlighted for thoroughness and package recovery assistance
  • Caleb (leasing) noted for proactive communication before move-in
  • Steven (maintenance) credited with quick AC repair response
  • Previous management (Avenue5) remembered as highly responsive; current management (RPM Living) criticized as slower and more dismissive
  • Recurring plumbing issues with kitchen sinks clogging, sometimes unresolved for 1-2 weeks
  • Dead bugs and pest control spray-only approach (no actual cleaning) reported in common areas
  • Four EV chargers installed; only two functioning as of recent review (year-long issue)

Reviews by category

Apartment Complex
Well-maintained grounds and amenities offset by thin floor construction and recurring maintenance gaps.
Pet-Friendly Communities
Dog park available; residents appreciate pet-friendly policy, though no specific complaints or praise beyond amenity listing.
Furnished & Corporate Housing
No review evidence of corporate housing service or furnished units.
Luxury & High-Rise Living
Upscale finishes and amenities praised, but reviewers note disconnect between luxury appearance and actual living comfort due to construction quality issues.

How it stacks up

  • Rated 4 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
94
4
7
3
3
2
6
1
28

Contact

Address
13100 Avery Ranch Blvd, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsResort-style poolFitness centerSpin studioYoga deckDog park

As published by the business on its own website; not independently verified.

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Quick answers

Are pets allowed?
Yes, Astra Avery Ranch is pet-friendly and offers a dedicated dog park on the grounds.
What amenities are available?
Resort-style pool, 24-hour fitness center, spin studio, yoga deck, dog park, and covered parking.
What happened when management changed?
Previous management (Avenue5) was noted as highly responsive. Current management (RPM Living) has drawn complaints of slower email response and dismissal of maintenance concerns, though some newer residents report improved communication under current leadership.

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Avery Oaks stands out for individual staff members who go above and beyond, especially Yvonne and Martha in the office and maintenance crew who resolve issues quickly and treat residents as people. The property itself is kept cleaner than many competitors, pets are welcome, and amenities deliver what's promised. However, consistency is the problem. Many residents report the office doesn't respond to calls or emails, and some describe staff as rude or dismissive during the leasing process. Noise enforcement is lax, security is minimal (broken gates, cars and garages broken into, packages stolen), and move-out charges pile up even when residents follow instructions. Scorpions appear multiple times a year. Long-term residents say the community has deteriorated over time.

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Move-in runs smoothly and staff like Kaleb and Emerie earn consistent praise for warmth and knowledge. Units are brand-new with modern finishes, no-carpet flooring, and white quartz countertops; the pool and common areas feel resort-like. However, experiences with management diverge sharply: some encounter cold, dismissive leasing staff; others wait a month or more for deposit refunds without updates; one long-term resident was denied a promised $500 referral credit when their lease neared expiration, and says management avoided addressing the dispute.

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Brightleaf at Lakeline
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3.9(133)✓ Google-verified

Strong office team members like Paris, Jean (in positive reviews), and Holly earn consistent praise for friendliness and problem-solving, and many residents love the modern units and location near Lakeline. However, this masks serious operational failures: widespread pest problems (silverfish, scorpions, ants) afflict specific buildings; a broken mailroom system with no outdoor lock enables constant package theft; vehicles are towed even when properly registered; and management dismisses or denies accountability, sometimes refusing to reimburse residents for mistakes or check security footage. The divide between five-star and one-star reviews reflects two different experiences: those who avoid maintenance issues and staff conflicts report contentment, while those who encounter problems find management hostile, dismissive, and financially aggressive. Residents cite gaslighting about infestations, refusal to credit towing errors, move-out fees they believe inflated, and a property manager's arrogant tone when asked for help. The complex appears beautiful and well-located, but basic systems (pest control, mail security, parking administration) are broken and poorly defended.

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Last updated 2026-07-17