Austin Apartment Reviews Guide
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Bridge at Saffron

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 16 Google reviews · How we rank ›

4.0(16) 59 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Bridge at Saffron
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
16

The honest read

Move-in runs smoothly and staff like Kaleb and Emerie earn consistent praise for warmth and knowledge. Units are brand-new with modern finishes, no-carpet flooring, and white quartz countertops; the pool and common areas feel resort-like. However, experiences with management diverge sharply: some encounter cold, dismissive leasing staff; others wait a month or more for deposit refunds without updates; one long-term resident was denied a promised $500 referral credit when their lease neared expiration, and says management avoided addressing the dispute.

Praised for
  • friendly, knowledgeable leasing staff
  • beautiful, modern units with quality finishes
  • resort-style pool and amenities
  • smooth move-in process
  • affordable rates and specials
Watch-outs
  • unprofessional or rude front-desk interactions
  • deposit refund delays over a month
  • lack of communication and follow-up
  • management refuses to honor promotional credits
friendly-staffrude-staffclean-facilitiesgreat-amenitiesresponsive-managementunresponsive-maintenance
Best for: Renters seeking brand-new, pet-friendly apartments with resort-style amenities and strong leasing team support.
Think twice if: Deposit refund delays and inconsistent management responsiveness are documented concerns; confirm communication protocol before signing.

What this place gets right

  • brand-new construction with high-end finishes
  • resort-style pool with unique details
  • some staff consistently praised by name
  • pet-friendly community policy

Worth knowing

  • Staff members Kaleb Emery, Emerie, and Caleb named in positive reviews for leasing tours
  • No-carpet flooring and white quartz countertops noted in unit praise
  • Deposit refunds delayed over one month with no proactive updates
  • Referral credit of $500 withheld when resident's lease approached expiration, despite written promotional offer

Reviews by category

Pet-Friendly Communities
Praised for welcoming pet residents; described as thoughtfully designed space where pets feel comfortable.
Apartment Building
Modern units, high-end finishes, and brand-new construction earn consistent praise; elevators noted as convenient.
Apartment Complex
Resort-style pool, 24-hour fitness, and common areas well-received; community described as peaceful and beautiful.

How it stacks up

  • Rated 4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 53
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
4

Contact

Address
13023 Hema Dr, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One bedroom apartmentsTwo bedroom apartments24-hour fitness centerResort-style pool and sun deckPet friendly rentalsCarports and garages

As published by the business on its own website; not independently verified.

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Quick answers

Is Bridge at Saffron pet-friendly?
Yes. Their website lists pet-friendly rentals and reviews confirm they welcome residents with pets and have designed spaces with animals in mind.
What amenities are available?
Their website states they offer a 24-hour fitness center, resort-style pool and sun deck, carports, and garages.
How long does a typical move-in take?
One reviewer called their move-in 'super easy' and praised the team for quick responses and having everything ready on arrival.

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Avery Oaks stands out for individual staff members who go above and beyond, especially Yvonne and Martha in the office and maintenance crew who resolve issues quickly and treat residents as people. The property itself is kept cleaner than many competitors, pets are welcome, and amenities deliver what's promised. However, consistency is the problem. Many residents report the office doesn't respond to calls or emails, and some describe staff as rude or dismissive during the leasing process. Noise enforcement is lax, security is minimal (broken gates, cars and garages broken into, packages stolen), and move-out charges pile up even when residents follow instructions. Scorpions appear multiple times a year. Long-term residents say the community has deteriorated over time.

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Last updated 2026-07-17