Austin Apartment Reviews Guide
Menu
Get a quote Call

Marquis Parkside

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 530 Google reviews · How we rank ›

4.2(530) 75 composite score See reviews on Google ✓ Google-verified
Gated & Secure CommunitiesFurnished & Corporate HousingStudent HousingPet-Friendly CommunitiesLuxury & High-Rise LivingApartment Rental AgencyApartment BuildingApartment Complex
Marquis Parkside
Services
Gated & Secure Communities, Furnished & Corporate Housing, Student Housing
Reviews
530

The honest read

Residents consistently praise fast maintenance response times, friendly staff, and clean common spaces. The location near North Lamar, Wells Branch, and The Domain appeals to those who value walkable proximity to stores and restaurants. However, some visitors encounter dismissive leasing consultants, and long-term residents report the physical plant feels dated despite upkeep, with recurring gate malfunctions and a communal mailroom that has been broken into repeatedly. Pricing is a sticking point for those comparing value to newer complexes nearby.

Management changes over the past year appear to have improved communication and responsiveness. The current team emphasizes regular updates and community events. Most residents feel the location, amenities (pool, fitness center, spin studio), and staff goodwill outweigh the infrastructure quirks, though the complex struggles to compete on unit modernity with newer properties in the same area.

Recent shift: Management company changed within the past year, resulting in improved communication, more community events, and more responsive front-office staff according to residents who experienced both regimes.

Praised for
  • responsive maintenance team
  • welcoming and professional staff
  • well-maintained grounds and facilities
  • convenient location
  • strong management
Watch-outs
  • outdated units and decor
  • broken gates and mailroom issues
  • poor leasing-office communication with some prospects
  • parking/layout confusion
  • pricing relative to condition and market
responsive-managementfast-maintenancefriendly-staffwell-maintained-groundsquiet-communityoutdated-unitsoverpricedgood-value
Best for: post-college residents and families seeking good maintenance service and accessible North Lamar location
Think twice if: you prioritize newer unit finishes, worry about security issues, or plan to stay under two years and value competitive pricing

What this place gets right

  • fast maintenance response
  • professional and welcoming staff
  • resort-style pool and fitness amenities
  • convenient North Lamar location

Worth knowing

  • Management changed company a few months into some residents' leases, improving communication
  • Gates regularly break but are typically repaired quickly
  • Mailroom has been broken into four times in six years
  • Free fob keys and protected package room included
  • Maintenance staff praised for handling requests faster than expected
  • Community events held regularly by current management
  • Named staff member Allie (manager) and Brian (leasing staff) mentioned positively

Reviews by category

Apartment Complex
Residents report well-maintained common areas and quick maintenance response, but physical units feel outdated despite upkeep.
Pet-Friendly Communities
Business website lists bark park; no specific praise or complaints in reviews.
Apartment Rental Agency
Mixed experiences: some prospects felt dismissed by leasing staff; others praised warmth and professionalism.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
399
4
30
3
10
2
13
1
78

Contact

Address
12820 N Lamar Blvd, Austin, TX 78753
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsresort-style swimming poolsswim-up barfitness centerspin studioclubhouse

Credentials claimed:Equal Housing Opportunity

As published by the business on its own website; not independently verified.

Enquire about Marquis Parkside

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Marquis Parkside. We only share your details with providers relevant to your request.

Quick answers

How quickly does maintenance respond to service requests?
Multiple residents report requests being handled faster than expected, often the same day. One resident called the response times "waaaaay faster" than anticipated.
What amenities are included?
Resort-style pool, swim-up bar, fitness center, spin studio, clubhouse, and bark park. Residents also mention free fob keys and a protected package room.
Is this complex pet-friendly?
Yes. The website lists a bark park as an amenity.

Similar apartment complex nearby

Ten Oaks
71

Ten Oaks

4.2(266)✓ Google-verified

Many residents praise the leasing team, particularly Emile and Emily, for their warmth and responsiveness during move-in. Grounds and common areas draw consistent positive mentions. However, several long-term tenants report serious gaps: maintenance requests dragging on for months or longer, staff dismissal of legitimate concerns, parking enforcement that felt arbitrary, roach infestations despite treatment, and surprise fees at move-out. The disconnect between front-desk charm and follow-through on operational issues marks the sharpest divide in experiences here.

Student HousingGated & Secure CommunitiesApartment Complex
View profile
Bridge at Center Ridge Apartments
71

Bridge at Center Ridge Apartments

4.2(294)✓ Google-verifiedPublishes prices

Moving in feels smooth thanks to staff like Britany and Josi, and many residents praise the quiet grounds and regular maintenance. However, several tenants report months of cockroach infestations that management didn't resolve adequately, package theft with non-working cameras, and staff unwilling to help or even enforce lease rules like no-smoking policies. Long-term residents say the complex has declined, especially in management responsiveness after move-in. One tenant endured six months of roaches causing health issues; another faced the same problem for four months without meaningful relief. Both described being offered only paid unit transfers as compensation. Mixed experiences suggest this property delivers on the sales pitch initially but falters significantly in pest control, package security, and follow-through on resident concerns.

Luxury & High-Rise LivingPet-Friendly CommunitiesApartment Rental Agency
View profile
Bridge at Tech Ridge Apartments
70

Bridge at Tech Ridge Apartments

4.1(275)✓ Google-verifiedPublishes prices

Most residents praise the leasing team by name (Josi, Joyce, Natalia) for responsiveness and the convenient Tech Ridge location near shopping and dining. Long-term tenants highlight fast maintenance turnaround, with technicians like Guillemero singled out for professionalism. However, a persistent segment reports noise complaints ignored for months, unresolved maintenance issues requiring follow-ups, and office communication failures (locked applications, cancelled tours without notice). One security incident involving an unsecured apartment and vendor accountability stands out. For those prioritizing staff friendliness and speed, the complex delivers; those sensitive to noise or seeking strict accountability may find the experience frustrating.

Luxury & High-Rise LivingPet-Friendly CommunitiesApartment Rental Agency
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17