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Latitude at Presidio

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 329 Google reviews · How we rank ›

4.2(329) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingGated & Secure CommunitiesFurnished & Corporate HousingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Latitude at Presidio
Services
Luxury & High-Rise Living, Gated & Secure Communities, Furnished & Corporate Housing
Reviews
329

The honest read

Latitude draws strong praise for its leasing team and occasional spotless maintenance, but residents across multiple years report thin walls, chronic maintenance delays, and a management culture that shifts abruptly and unevenly. Frequent complaints center on unaddressed noise complaints, broken pool and gym equipment left unfixed for weeks, and surprise move-out fees that contradict lease documents, alongside billing errors that take months to surface. Some tenants thrive here; others cite it as one of their worst rental experiences.

Praised for
  • friendly leasing staff
  • professional tour and move-in process
  • well-maintained grounds and amenities
  • responsive management (when it clicks)
Watch-outs
  • poor sound insulation between units
  • slow or unresponsive maintenance requests
  • inconsistent management transitions
  • unfair move-out charges and deposit handling
  • neglected common areas and amenities
responsive-managementunresponsive-maintenancenoise-issuesoutdated-unitshidden-feesfriendly-staffclean-facilities
Best for: Professional relocations to Cedar Park who prioritize the signing process and amenities.
Think twice if: Noise-sensitive renters and those who depend on quick maintenance response should look elsewhere given consistent wall-soundproofing gaps and maintenance delays.

What this place gets right

  • Leasing team praised for professionalism and attentiveness
  • Fast, smooth application and move-in for some residents
  • Well-equipped gym and resort-style amenities

Worth knowing

  • Leasing agents Angela and Viri mentioned by name for professionalism
  • Property managers AJ and Fadi highlighted by tenants
  • A3 floorplan praised for views
  • Maintenance emergency line refuses to treat malfunctioning smoke detectors as urgent
  • Move-out fees applied for pre-existing scratches on cooktop and heavy cleaning despite tenant cleaning
  • Internet equipment thrown away at move-out without notice
  • Common-area amenities often non-functional: pool green for over a week, coffee machine and mini fridge inoperable, shuffleboard missing sand, cues for pool table missing
  • Management transitions correlated with service decline

Reviews by category

Pet-Friendly Communities
Pet owners report management ignores chronic noise from aggressive dogs and poor cleanup enforcement on grounds.
Furnished & Corporate Housing
Leasing consultants excel with out-of-state relocations; move-in process smooth for some, but longer-term maintenance and communication deteriorate.
Luxury & High-Rise Living
Amenities appear high-end when functional, but chronic equipment breakdowns (pool, gym, coffee machine) undermine the luxury feel.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
243
4
22
3
7
2
6
1
51

Contact

Address
3440 Ranch Trails, Cedar Park, TX 78613
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
ApartmentsPet-friendly housing
Published prices
Pet fee
$350 non-refundable per pet
Monthly pet rent
$20 per pet

As published by the business on its own website; not independently verified.

Enquire about Latitude at Presidio

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Quick answers

Are pets allowed, and what are the fees?
Yes. Pet fee is $350 non-refundable per pet, plus $20 monthly pet rent per pet (per their website).
How long does maintenance usually take?
Multiple residents report waiting 2-3 business months for non-emergency requests. Emergency maintenance is difficult to access outside business hours and disputes what qualifies as urgent.
What happens if I need to break my lease?
One resident who notified management in person of lease termination was later told the notice was not in the system, resulting in charges for two additional months of rent.

Similar apartment complex nearby

MAA Cedar Park
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MAA Cedar Park

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Most residents experience a well-maintained community where staff go out of their way to help. Maintenance responds quickly to requests, and leasing agents like Heather, Alara, and Theresa earn consistent praise for service. The grounds, pool, and dog park stay clean and functional. One resident waited months for an overcharge refund after moving out. Staff handle emergencies like HVAC failures and water leaks the same day, with technicians Johnny, Dimitri, and Jason named repeatedly for professionalism. The location near HEB and Highway 1431 works for many. A few wish the fitness center had more equipment like Smith machines and lat bars. No major structural complaints emerge across long-term residents and recent visitors alike.

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Bexley at Silverado
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Bexley at Silverado

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Staff like Maddy and Troi consistently earn five-star praise for warm, knowledgeable leasing help and smooth tours. However, a recent management change has triggered serious concerns: residents report unlit common areas, poor maintenance accountability, dismissive communication, and unclear lease termination fees that lock tenants in without recourse. Those impressed by amenities and early interactions should verify safety maintenance and get lease fee terms in writing before signing.

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MAA Brushy Creek
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MAA Brushy Creek

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Maintenance staff earn consistent praise for same-day or next-day repairs and genuine friendliness. Leasing experiences vary sharply: some residents highlight Rachel and Kelsie's attentive service, while others report cold dismissal and poor communication. The property's location near schools and parks, along with amenities like the pool, fitness center, and dog park, appeal to families. A mandatory Spectrum internet deal and occasional oversights (landscaping, unit defects, front-desk rudeness) temper the otherwise positive picture. Staff names appear repeatedly across reviews: Andres, Andrea, Fran, Rachel, and Kelsie Paul stand out. Residents note rent increases as frustrating but acknowledge affordability relative to the market. Security feels safe for most, though one reviewer reported a car theft and neighborhood incidents worth staying aware of.

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Last updated 2026-07-17