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Bexley at Silverado

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 144 Google reviews · How we rank ›

4.0(144) 67 composite score See reviews on Google ✓ Google-verified
Student HousingGated & Secure CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesSenior & 55+ LivingApartment BuildingApartment ComplexApartment Rental Agency
Bexley at Silverado
Services
Student Housing, Gated & Secure Communities, Furnished & Corporate Housing
Reviews
144

The honest read

Staff like Maddy and Troi consistently earn five-star praise for warm, knowledgeable leasing help and smooth tours. However, a recent management change has triggered serious concerns: residents report unlit common areas, poor maintenance accountability, dismissive communication, and unclear lease termination fees that lock tenants in without recourse. Those impressed by amenities and early interactions should verify safety maintenance and get lease fee terms in writing before signing.

Praised for
  • friendly, knowledgeable leasing staff
  • responsive maintenance when working
  • well-maintained grounds and amenities
  • gated community with pet park
Watch-outs
  • management communication breakdown and avoidance
  • safety issues (poor lighting, ice not cleared)
  • maintenance tickets closed without explanation
  • lease fees not disclosed clearly
friendly-staffresponsive-managementwell-maintained-groundspoor-communicationunresponsive-maintenance
Best for: First-time renters prioritizing staff support and furnished, amenity-rich living spaces.
Think twice if: Unresolved safety issues (inadequate lighting, ice clearance) and recent friction between residents and management warrant caution.

What this place gets right

  • Friendly, knowledgeable leasing consultants
  • Gated community with large pet park
  • Resort-style pool and fitness amenities
  • Value for money (per recent movers)

Worth knowing

  • Leasing staff Maddy, Troi, and Tori praised for warm, knowledgeable tours
  • Management change in October led to resident friction
  • Current manager Victoria Jarvis restricts in-person office access, prefers written communication
  • Maintenance tickets reportedly closed without comment or follow-up
  • Lease termination fees not filled in during agreement process
  • Freezing weather revealed poor walkway maintenance

Reviews by category

Gated & Secure Communities
Praised as secure with excellent pet park; safety concerns post-management change undermine this
Pet-Friendly Communities
Residents highlight huge, well-maintained pet park as major draw

How it stacks up

  • Rated 4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
95
4
10
3
6
2
3
1
30

Contact

Address
12820 W Parmer Ln, Cedar Park, TX 78613
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Fully-appointed kitchens with stainless appliancesWasher/dryer includedCeiling fansExtra storage spaceResort-style pool with beach entrySundeck with Wi-FiCardio and strength training fitness centerBusiness center with computers and wireless printing

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

What amenities are included?
Their website lists resort-style pool with beach entry, fitness center, business center, coffee bar, car care center, and large grilling area.
Is the complex pet-friendly?
Yes; multiple reviews praise the gated pet park. Check their website for specific pet policies and fees.
What should I know about the lease before signing?
One reviewer warns that lease termination fee sections are left blank, obligating you to pay the full lease duration. Get all fees in writing and clarified before signing.

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Most residents experience a well-maintained community where staff go out of their way to help. Maintenance responds quickly to requests, and leasing agents like Heather, Alara, and Theresa earn consistent praise for service. The grounds, pool, and dog park stay clean and functional. One resident waited months for an overcharge refund after moving out. Staff handle emergencies like HVAC failures and water leaks the same day, with technicians Johnny, Dimitri, and Jason named repeatedly for professionalism. The location near HEB and Highway 1431 works for many. A few wish the fitness center had more equipment like Smith machines and lat bars. No major structural complaints emerge across long-term residents and recent visitors alike.

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Latitude at Presidio
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Latitude at Presidio

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Latitude draws strong praise for its leasing team and occasional spotless maintenance, but residents across multiple years report thin walls, chronic maintenance delays, and a management culture that shifts abruptly and unevenly. Frequent complaints center on unaddressed noise complaints, broken pool and gym equipment left unfixed for weeks, and surprise move-out fees that contradict lease documents, alongside billing errors that take months to surface. Some tenants thrive here; others cite it as one of their worst rental experiences.

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The Allure Apartments
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Staff members like Nick, JP, and Isabel earn consistent praise for smooth leasing and move-in support. The property's Cedar Park location, cleanliness, and quiet neighborhoods appeal to families and long-term renters, with maintenance historically responsive to quick fixes. However, the past two years show a sharp divide. Some residents report sustained comfort over years; others detail management unresponsiveness (especially Kara), surprise fees, aggressive renewal rates $300-400 above new-lease pricing, persistent trash and dog park neglect, and a pattern of nickel-and-diming on move-out charges. Thin walls and inadequate HVAC leave utility costs similar to single-family homes. Long-term residents are leaving in clusters, citing declining standards under current Berkshire management despite annual price hikes. Property standards and management responsiveness vary sharply depending on tenure and timing of stay.

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Last updated 2026-07-17