Austin Apartment Reviews Guide
Menu

Lakeside at La Frontera

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 316 Google reviews · How we rank ›

3.7(316) 63 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Lakeside at La Frontera
Services
Luxury & High-Rise Living, Student Housing, Pet-Friendly Communities
Reviews
316

The honest read

Lakeside at La Frontera divides starkly: long-term residents and those helped by manager Kolbi report good experiences, but new move-ins encounter roach-infested, dirty units with minimal cleanup between leases. The front office is often unreachable, maintenance takes months for basic repairs, and package lockers fail for extended periods. Parking towing errors and vehicle theft are documented problems. Manager Kolbi and staff member Sandra stand out as exceptions, but they cannot offset systemic failures in cleaning, pest control, and maintenance responsiveness.

For a property of this size and rent level, the gaps between premise and delivery are severe. Roaches appear in multiple independent reviews across months. Some residents have lived happily for years; newcomers arrive to filthy, infested units with little compensation when issues drag on. This is a complex with real structural issues masked by pockets of good individual service.

Praised for
  • responsive manager Kolbi
  • helpful leasing staff (Ester, Sandra)
  • lake and pool views
  • long-term residents report improved recent management
Watch-outs
  • persistent roach infestations
  • unresponsive front office and maintenance
  • dirty, poorly maintained units and grounds
  • parking and package theft issues
  • slow emergency response
unresponsive-maintenancepest-problemspoor-communicationfriendly-staffpackage-theft
Best for: Long-term residents in search of refresh; those with strong connections to current management team.
Think twice if: New move-ins should verify in-person; unresolved roach and cleanliness complaints persist; emergency maintenance and phone response unreliable.

What this place gets right

  • Manager Kolbi widely praised for responsiveness and professionalism
  • Helpful, attentive leasing staff (Ester, Sandra named)
  • Lake views and updated parking garage for some residents

Worth knowing

  • Manager Kolbi handles leasing and resident issues with noted care
  • Staff member Sandra described as diligent and attentive to concerns
  • Leasing agent Ester provided thorough tours and explanations
  • Roach infestations documented in multiple reviews across months (baby roaches in carpet, bathrooms, walls)
  • Maintenance delays: toilets took 4 months to repair, package lockers out for 6 months
  • Vehicle towing error cost resident $400 (system issue noted by management)
  • Parking garage motorcycle theft and package theft from doors reported
  • Pool and package lockers frequently non-operational

Reviews by category

Apartment Complex
Divided: long-term residents report improved management; new residents cite roach infestations, dirty move-ins, slow maintenance and unresponsive office.
Pet-Friendly Communities
Dog park available; no specific praise or complaint in reviews.
Apartment Building
Units range from classic older layouts to newer stock; some residents note poor soundproofing and outdated finishes.

How it stacks up

  • Rated 3.7 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
193
4
17
3
8
2
5
1
93

Contact

Address
941 Hesters Crossing Rd, Round Rock, TX 78681

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsPet-friendly housingFitness centerPoolDog parkCo-working lounge

As published by the business on its own website; not independently verified.

Enquire about Lakeside at La Frontera

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Lakeside at La Frontera. We only share your details with providers relevant to your request.

Quick answers

Can I tour the apartment before signing online?
Yes. Reviews strongly recommend viewing in person, especially the full unit and surrounding grounds, rather than relying on pictures alone.
Is there a dog park?
Yes, a dog park is listed among amenities on their website.
What should I know about parking?
A parking garage is available and noted as a plus by long-term residents. New residents should verify parking registration requirements with management directly; a towing error resulted in one resident losing $400 due to unclear communication about vehicle registration.

Similar apartment complex nearby

La Frontera Square
74

La Frontera Square

4.1(246)✓ Google-verifiedPublishes prices

Long-term residents consistently report feeling at home, citing the staff's genuine warmth and the maintenance team's speed. Named staff like Taylor, Briana, Mara, Ryan, Jennifer, and groundskeeper Loretta drive this experience, with same-day or next-day repairs standard. The property sits in La Frontera with direct access to shops and restaurants; thick construction means quiet units. One disruptive lease involved studio humidity, mold, rust in water, bike theft, and a botched AC repair that left months-long gaps unresolved. Recent parking garage car thefts also raised security concerns.

Luxury & High-Rise LivingStudent HousingAffordable & Income-Restricted Housing
Broadstone Frontera Ridge
75

Broadstone Frontera Ridge

4.3(131)Publishes prices

Staff like Luke, Salma, and Jessica earn consistent praise for going above and beyond, especially during move-in and emergencies. The complex has brand-new spaces, a dog park, and sits steps from shopping, drawing residents who stay for years. However, amenity reliability frustrates many: the pool closes frequently mid-summer, shared areas sometimes accumulate pet waste, and the business struggles to enforce community standards. Those aware of these trade-offs value the location and team; others feel charged premium rent for patched-up goodwill.

Luxury & High-Rise LivingPet-Friendly CommunitiesGated & Secure Communities
Westwind Apartments
72

Westwind Apartments

4.4(60)✓ Google-verifiedPublishes prices

Most residents praise the quiet neighborhood, quick maintenance, and attentive staff, especially technician Carlos and manager Nina. Pricing is competitive for the area. A handful of tenants report serious lapses: one AC breakdown took over a month to fix in 105-degree heat, and a former manager failed to refund a promised early move-out refund. Management's responsiveness seems to depend on who handles your issue.

Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly Communities

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17