Austin Apartment Reviews Guide
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Broadstone Frontera Ridge

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 131 Google reviews · How we rank ›

4.3(131) 75 composite score See reviews on Google Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Broadstone Frontera Ridge
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Gated & Secure Communities
Reviews
131

The honest read

Staff like Luke, Salma, and Jessica earn consistent praise for going above and beyond, especially during move-in and emergencies. The complex has brand-new spaces, a dog park, and sits steps from shopping, drawing residents who stay for years.

However, amenity reliability frustrates many: the pool closes frequently mid-summer, shared areas sometimes accumulate pet waste, and the business struggles to enforce community standards. Those aware of these trade-offs value the location and team; others feel charged premium rent for patched-up goodwill.

Recent shift: Management improved around 13 months ago (late 2023); reviewer noted earlier poor service but praised new team. Recent uptick in maintenance/responsiveness complaints in past 3 months suggests possible decline.

Praised for
  • friendly and helpful leasing staff
  • pet-friendly amenities (dog park, pet wash)
  • new/well-maintained facilities
  • convenient location near shopping
  • strong after-hours resident support
Watch-outs
  • pool closures and maintenance gaps
  • common area cleanliness issues (dog waste)
  • amenities frequently broken
  • inconsistent management response times
  • unresponsive to resident concerns
friendly-staffresponsive-managementwell-maintained-groundspest-problemsclean-facilitiesgreat-amenities
Best for: Relocating professionals and small families who prioritize move-in support and dog-friendly amenities.
Think twice if: You care about consistent amenity upkeep (pool closures, pet waste in common areas) or reliable maintenance throughout your lease.

What this place gets right

  • New construction with resort-style amenities
  • Pet-focused (dog park, pet wash, pet-friendly staff)
  • Highly responsive leasing team at move-in
  • Prime Round Rock location near retail/dining

Worth knowing

  • Luke, Salma, Jessica, Jayce, and Cody named as leasing/front-desk staff
  • Jessica arranged after-hours key replacement for resident
  • Luke handled same-day move-in check-in
  • Complex is brand-new with separate lobby areas for meetings and events
  • Pool area described as VIP lounge but experiences summer closures
  • Dog park and pet wash area actively praised
  • Three separate lobby meeting spaces

Reviews by category

Pet-Friendly Communities
Dog park and pet wash praised; staff treat dogs well, but pet waste in hallways and common areas cited as ongoing issue.
Apartment Complex
Brand-new facilities and amenities attract residents, but pool maintenance and amenity reliability inconsistent.
Furnished & Corporate Housing
Co-working lounge and virtual fitness bikes available; limited review evidence of heavy corporate use.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

How We Score
Star rating 50
Review volume 92
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
4
3
1
2
6
1
16

Office hours

Monday
09:00-19:00
Tuesday
10:00-19:00
Wednesday
09:00-19:00
Thursday
10:00-19:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

Straight from their site

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsPool with private cabanasDog parkPet wash areaCo-working lounge areas
Published prices
Pet deposit
$250
Pet fee
$300
Pet rent
$25

As published by the business on its own website; not independently verified.

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Quick answers

Are pets allowed, and what are the costs?
Yes. Pet deposit is $250, pet fee is $300, and pet rent is $25 per month. The complex has a dog park and pet wash area.
What amenities are included?
Pool with private cabanas, dog park, pet wash area, co-working lounge, fitness center with virtual fitness bikes, and three separate lobby lounge areas.
What is the location like?
In La Frontera, Round Rock, near Walmart and restaurants. Residents report convenient access to shopping and dining.

Similar apartment complex nearby

Broadstone North Ridge
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Broadstone North Ridge

4.2(142)✓ Google-verified

Richard and the leasing team earn consistent praise for making the move-in process smooth and staying responsive to resident needs. The units themselves are spacious and clean, the pool and fitness center get heavy use, and the community atmosphere stands out. But pest problems are real: bugs and seasonal crickets have frustrated multiple residents, and when maintenance drags on, the experience sours quickly. One tenant reported cold water and a dismissive response from staff, though most encounters are positive. The complex works best for people who prioritize responsive management and community vibes over solving their own maintenance issues or living bug-free. Brenna and Richard field most questions competently, but the gaps in pest control and follow-up maintenance suggest this place rewards flexible residents and penalizes those who cannot tolerate delays.

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Lakeside at La Frontera
63

Lakeside at La Frontera

3.7(316)✓ Google-verified

Lakeside at La Frontera divides starkly: long-term residents and those helped by manager Kolbi report good experiences, but new move-ins encounter roach-infested, dirty units with minimal cleanup between leases. The front office is often unreachable, maintenance takes months for basic repairs, and package lockers fail for extended periods. Parking towing errors and vehicle theft are documented problems. Manager Kolbi and staff member Sandra stand out as exceptions, but they cannot offset systemic failures in cleaning, pest control, and maintenance responsiveness. For a property of this size and rent level, the gaps between premise and delivery are severe. Roaches appear in multiple independent reviews across months. Some residents have lived happily for years; newcomers arrive to filthy, infested units with little compensation when issues drag on. This is a complex with real structural issues masked by pockets of good individual service.

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Auro Crossing
62

Auro Crossing

3.6(249)✓ Google-verified

The complex attracts praise for skilled staff members when things work, units themselves, and location. However, a polarized resident base and sudden shifts in management tone create friction: some report friendly service while others describe staff rudeness, unwanted maintenance entries, and neglected common spaces including pet accidents and trash.

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Last updated 2026-07-17