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Highline Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 141 Google reviews · How we rank ›

3.6(141) 61 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesGated & Secure CommunitiesLuxury & High-Rise LivingApartment BuildingApartment ComplexApartment Rental Agency
Highline Apartments
Services
Pet-Friendly Communities, Gated & Secure Communities, Luxury & High-Rise Living
Reviews
141

The honest read

Residents who stay praise quick maintenance, personable staff (especially Lyyza), and a welcoming feel. Walks with dogs and covered parking earn mention. A core group reports staying 2-3 years.

However, prospective renters have found trash and roaches in toured units, and current residents cite billing problems and amenity closures. Maintenance speed doesn't offset the inconsistency in cleanliness or complaints about unresponsive management.

Praised for
  • fast, responsive maintenance
  • friendly, helpful staff
  • clean facilities and grounds
  • strong community atmosphere
  • good location and parking options
Watch-outs
  • pest and cleanliness issues in some units
  • poor management and accountability
  • billing disputes and accounting errors
  • thin walls
  • amenity downtime
responsive-managementfast-maintenancefriendly-staffclean-facilitiespest-problemsquiet-communitygreat-amenitieswell-maintained-grounds
Best for: Pet owners seeking accessible parking and responsive maintenance, despite management concerns.
Think twice if: Those concerned about pest control, accounting accuracy, and management responsiveness should ask for recent pest reports and clarify billing processes.

What this place gets right

  • fast emergency maintenance (same-night lockout response)
  • named staff member Lyyza praised for move-in ease
  • pet-friendly with nearby trails
  • covered parking and garages

Worth knowing

  • Staff member Lyyza cited by name for move-in support
  • emergency maintenance responded within one hour for after-hours lockout
  • residents reported 2-3 year tenures
  • flex billing option available
  • package lockers, covered and garage parking
  • working hot tub and pool when operational

Reviews by category

Pet-Friendly Communities
Pet owners report happy long-term stays with dog-walking trails and comfortable community atmosphere.
Gated & Secure Communities
Secure parking (garages and covered) praised; gated entry provides peace of mind.
Luxury & High-Rise Living
Amenities (pool, hot tub, fitness, modern units) met expectations, though recent closures of pool and hot tub reduced experience.
Apartment Complex
Community atmosphere and maintenance responsiveness draw long-term residents, though pest/cleanliness consistency remains a concern.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

How We Score
Star rating 11
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
10
3
6
2
5
1
39

Contact

Address
13201 Legendary Dr, Austin, TX 78727
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsresort-inspired pool24-hour fitness centerresident loungessmart-home features

As published by the business on its own website; not independently verified.

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Quick answers

Is emergency maintenance available outside business hours?
Yes. One reviewer called an emergency maintenance line at 9 PM for a lockout and received service within one hour.
Are pets allowed, and are there dog-friendly areas nearby?
Yes, the complex is pet-friendly. Residents mention walking dogs on nearby trails and paths around the community.
What parking options are available?
Covered parking and garages are available, plus standard outdoor spots. Residents note being able to tuck cars away securely.

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Last updated 2026-07-17