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Hardrock Canyon Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 158 Google reviews · How we rank ›

3.7(158) 63 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Hardrock Canyon Apartments
Services
Pet-Friendly Communities, Furnished & Corporate Housing, Apartment Building
Reviews
158

The honest read

Staff consistently earn five-star praise for warmth and responsiveness; the property sits in a peaceful, landscaped pocket with strong amenities and proximity to north Austin shopping. However, serious maintenance gaps undermine the experience: mold contamination was painted over rather than remediated, a resident fell through unsafe stairs with no management follow-up, and AC units produce excessive noise.

Peyton and Aubrey are named repeatedly for personal support, and the business center draws praise from corporate residents. The core issue is accountability: documented safety and health hazards met silence or inadequate fixes. Long-term residents report satisfaction, but recent critical reviews suggest these problems remain unresolved.

Praised for
  • friendly and responsive staff
  • appealing amenities (pool, fitness, business center)
  • calm, tree-lined setting near Arboretum
  • convenient location near shopping and Domain
Watch-outs
  • mold in AC units and kitchen cabinets left unaddressed
  • poor maintenance response to safety issues
  • AC noise problems
  • structural defects (unsafe stairs)
friendly-staffgreat-amenitiesquiet-communityresponsive-managementunresponsive-maintenancewell-maintained-groundspest-problems
Best for: Corporate professionals and families seeking a calm, tree-filled setting with attentive staff and strong business facilities.
Think twice if: Maintenance responsiveness and structural safety are concerns; ask explicitly about mold protocols, AC maintenance, and how management handles repair requests.

What this place gets right

  • Staff known by name for friendliness and support
  • business center praised by corporate residents
  • mature landscaping and peaceful grounds
  • convenient to Domain and north Austin shopping

Worth knowing

  • Staff members Peyton, Aubrey, Ashley, and Izzy named repeatedly for going above their role
  • business center explicitly praised by corporate residents
  • mold found in AC units and kitchen cabinets; management painted over mold rather than remediating, leaving apartment declared uninhabitable
  • resident fell through stairs; management did not respond to emails or calls about the incident
  • AC units reported as producing excessive noise

Reviews by category

Furnished & Corporate Housing
Corporate residents praise the business center and calm work environment; staff support is consistent.
Pet-Friendly Communities
Website lists pet park; no specific review feedback on this service.

How it stacks up

  • Rated 3.7 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 16
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
18
3
6
2
8
1
37

Contact

Address
10300 Jollyville Rd, Austin, TX 78759
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
10:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
13:00-18:00

As listed on Google.

Straight from their site

Services listed
ApartmentsHardwood flooringWood-burning fireplaceVolleyball poolSwimming poolsFitness centerGourmet kitchensSpa-inspired bathrooms

As published by the business on its own website; not independently verified.

Enquire about Hardrock Canyon Apartments

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Hardrock Canyon Apartments. We only share your details with providers relevant to your request.

Quick answers

What amenities are included?
Their website lists volleyball pool, swimming pools, fitness center, gourmet kitchens, spa-inspired bathrooms, clubhouse, business center, and pet park. Reviewers specifically praise the business center and pool areas.
Is there a business center for remote workers?
Yes, and it is explicitly praised by multiple corporate residents as a calm, well-equipped workspace.
What should I know about maintenance and repairs?
Recent reviews document serious issues: mold in AC units was painted over rather than remediated, and maintenance did not respond to a safety hazard (unsafe stairs). Ask for details about response times and mold protocols before signing.

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Last updated 2026-07-17