
The Heights at 8721
Staff warmth masks serious underlying issues. Leasing and maintenance teams draw consistent praise for responsiveness and professionalism, yet the property itself suffers from construction defects (mold, sewage backups, electrical shorts), inadequate security infrastructure, and pest infestations that management has struggled to address. Newer residents experience noise and safety concerns that older 55+ tenants say have worsened since the community opened to younger families.

