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Enclave at La Frontera

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 104 Google reviews · How we rank ›

3.1(104) 51 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment Rental AgencyApartment Complex
Enclave at La Frontera
Services
Luxury & High-Rise Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
104

The honest read

Residents describe a complex plagued by health hazards, particularly severe mold and persistent pest infestations that fumigation fails to control. Maintenance response times stretch to months, broken appliances go unrepaired, structural damage remains unfixed, and trash accumulates in common areas. A handful of staff members (notably Destiny Castillo and Ryan) earn praise for genuine care and responsiveness, but they cannot offset widespread management dysfunction, poor communication, tenant disputes left unresolved, and security lapses that residents say make the property unsafe.

Recent shift: Recent management changes have brought individual staff members (Destiny Castillo, Ryan, Carol) who earn specific praise for professionalism and care, but systemic property issues and maintenance backlogs persist. One review from May notes improvement under new management, suggesting a shift from worse to slightly better, though fundamental problems remain unresolved.

Praised for
  • friendly leasing staff
  • responsive maintenance (when available)
  • caring management individuals
  • pet-friendly amenities
Watch-outs
  • mold in vents, walls, bathrooms
  • roaches, rodents, pest control ineffective
  • slow maintenance response (2 months wait times)
  • poor management communication and turnover
  • structural issues and uneven floors
  • dog waste throughout common areas
  • theft and security problems
  • broken appliances, package locker
  • thin walls and noise issues
  • unresponsive office staff
unresponsive-maintenancepest-problemspoor-communicationnoise-issuesoutdated-unitspackage-theftrude-stafffriendly-staff
Think twice if: Avoid if health-sensitive, reliant on quick repairs, or concerned about cleanliness and security. Persistent mold, pest issues, and maintenance delays are documented across 18+ months of tenure.

What this place gets right

  • Resort-style pool and fitness center on site
  • 1-3 bedroom floor plans available
  • Pet-friendly community

Worth knowing

  • Destiny Castillo praised by multiple residents for going above and beyond in leasing and management
  • Ryan (maintenance) noted for timely responses and rapport-building
  • Carol (management) mentioned as welcoming and patient
  • Mold documented in air vents, wall creases, bathrooms, kitchen, window seals; residents purchased their own test kits and found growth within 24 hours
  • Management confirmed to residents they will only bleach vents and paint over mold, not hire professional cleaners
  • Washer parts ordered two months prior given to wrong apartment
  • Dishwasher 'fixed' with mold still inside
  • AC leak in second bathroom unfixed for 4+ months despite causing rust and cracks to tub

Reviews by category

Pet-Friendly Communities
Pet-friendly designation undermined by poor enforcement of dog-waste cleanup in common areas and courtyards
Affordable & Income-Restricted Housing
No review evidence speaks directly to affordable housing or income-restricted status
Apartment Building
Buildings described as very old, structurally unsound with uneven floors, thin walls, and widespread mold issues

How it stacks up

  • Rated 3.1 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
5
3
3
2
3
1
44

Contact

Address
2800 La Frontera Blvd, Round Rock, TX 78681
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsResort-style swimming poolFitness centerLandscaped courtyardsResident lounge spacesPet-friendly housing

Credentials claimed:Essential Housing Preferred program

As published by the business on its own website; not independently verified.

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Quick answers

What amenities does Enclave at La Frontera have?
Their website lists resort-style pool, fitness center, landscaped courtyards, resident lounge, covered parking. However, recent reviews note the gym is closed but still advertised, and the community kitchen was converted to office staff break room.
How responsive is maintenance?
Responses range widely. One resident waited two months for a work order response and parts were misassigned. However, recent reviews praise Ryan for coming out promptly and addressing needs in a timely manner, suggesting service has recently improved under new management.
Is the complex pet-friendly?
Yes, it is designated pet-friendly. However, multiple residents complain that dog waste is not cleaned up in common areas and courtyards, making the environment unsanitary.

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Bellrock La Frontera
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Living at Bellrock La Frontera attracts strong endorsements for its convenience, amenities, and staff responsiveness. Multiple residents highlight Frank, Luis, Daniel, Angela, Ashley, and the courtesy officer team for solving problems fast, even at odd hours. The pool, dog parks, walking trails, and free yoga create a welcoming feel. Yet serious problems undermine this picture: a roof leak that went unaddressed for weeks, leaving debris in living spaces and requiring sudden moves with minimal help; pest control charged but not proactively applied; and parking agencies cycling through while residents face disputed tows. Management's dismissal of compensation requests and slow follow-through on maintenance complaints show inconsistency between frontline staff and leadership decision-making. The 4.2 rating reflects this split: 77% five-star reviews praise the maintenance team and amenities, but one-star reviews document accountability gaps. Long-term residents who've built relationships with staff report satisfaction, while those facing system failures find management defensive. New leadership mentioned in recent reviews may signal change, though the most recent complaint (roof leak, April-May 2026) reveals deeper patterns of delayed action and inadequate resolution.

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Last updated 2026-07-17