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District on La Frontera

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 342 Google reviews · How we rank ›

2.9(342) 52 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
District on La Frontera
Services
Luxury & High-Rise Living, Student Housing, Pet-Friendly Communities
Reviews
342

The honest read

Luxury finishes attract residents, but pest infestations, broken amenities, and unresponsive maintenance dominate the experience. Move-in units often differ from showings, with months-long waits for basic repairs and management that stops responding after lease signing.

Leasing staff member Luz earns consistent praise for friendliness, yet this contrast sharply against systematic failures in property upkeep, enforcement, and accountability. Tenants report being charged monthly pest and package fees while services remain undelivered, with towing practices described as predatory.

Praised for
  • Friendly, helpful leasing staff (especially Luz)
  • Luxury finishes (stainless steel, wood flooring, crown molding)
Watch-outs
  • Widespread cockroach and pest infestation despite monthly pest fees
  • Unresponsive maintenance; repairs take weeks or never completed
  • Amenities unavailable or nonfunctional (gym closed 11+ months, pools closed or unhygienic)
  • Units not matching lease showings; incomplete move-in preparation
  • Poor communication from management; unresponsive to tenant concerns
  • Aggressive towing practices with linked impound charging excessive fees
  • Noise disturbances at night; insufficient enforcement of community rules
  • Trash management failures causing odors and pest attraction
unresponsive-maintenancepoor-communicationpest-problemsnoise-issuesoverpricedoutdated-units
Think twice if: Avoid if you need responsive maintenance, pest-free conditions, or working amenities. Tenants report waits of weeks or months for repairs.

What this place gets right

  • Luxury finishes (stainless steel appliances, wood flooring, nine-foot ceilings, fireplaces)
  • Leasing team provides welcoming application support

Worth knowing

  • Luz (leasing office staff) praised for friendly, helpful customer service
  • Property managed by Greystar; Regional Manager Gus Villegas listed but reported unresponsive
  • Gym closed for at least 11 months with no estimated reopening date
  • Monthly pest control fee charged despite ongoing cockroach infestations
  • Monthly package handling fee charged but packages delivered directly to units
  • Towing linked to Austin Impound charging over $330 per vehicle
  • Fireplace advertised in lease showings but missing from delivered units
  • Maintenance requests marked complete without actual repairs performed

Reviews by category

Apartment Complex
Luxury finishes overshadowed by pest infestations, non-functional amenities, and unresponsive maintenance across the property
Apartment Rental Agency
Leasing agent Luz consistently praised for friendly and helpful service; application process smooth
Gated & Secure Communities
Gated but poorly maintained; fence breaches allow unauthorized entry and animals

How it stacks up

  • Rated 2.9 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 23
Profile completeness 100
Verification 30

Rating breakdown

5
133
4
24
3
15
2
14
1
156

Contact

Address
2811 La Frontera Blvd, Austin, TX 78728
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One bedroom luxury apartmentsTwo bedroom luxury apartmentsThree bedroom luxury apartmentsStainless steel appliancesWood flooringNine-foot ceilings with crown moldingWalk-in closetsWood burning fireplaces
Published prices
Application/admin fee special
$99

Credentials claimed:Professionally managed by Greystar, Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about District on La Frontera

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Quick answers

Is the gym available to residents?
No. Residents report the gym has been closed for at least 11 months with no estimated reopening date.
How long does maintenance typically take?
Tenants report waiting one to four weeks or longer for repairs, with some maintenance requests marked complete without actual work being done.
What is included in monthly charges?
Monthly pest control and package handling fees are charged separately, though tenants report pest infestations persist and packages are delivered directly to units rather than handled by staff.

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Bellrock La Frontera
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Last updated 2026-07-17