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Crystal Falls Crossing

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 53 Google reviews · How we rank ›

3.5(53) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Income-Restricted HousingPet-Friendly CommunitiesLuxury & High-Rise LivingSenior & 55+ LivingGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Crystal Falls Crossing
Services
Affordable & Income-Restricted Housing, Pet-Friendly Communities, Luxury & High-Rise Living
Reviews
53

The honest read

Strong dividends for families and income-conscious renters who prioritize a clean, safe setting and responsive staff-notably Christina and Erica stand out as caring. But security deposit practices and maintenance follow-through are real concerns: tenants report illegal withholding for normal wear and tear, roach infestations left unresolved, and delayed repairs that suggest inconsistent operational discipline.

Praised for
  • friendly and helpful staff
  • clean and well-maintained units
  • affordable rent
  • safe community with events
Watch-outs
  • security deposit disputes and illegal charges
  • slow or absent maintenance response
  • pest infestation issues
  • strict enforcement of house rules
friendly-staffclean-facilitiesgood-valueunresponsive-maintenancehidden-fees
Best for: Families and single parents seeking affordable, clean apartments in a safe community setting.
Think twice if: Tenants concerned about deposit protection, pest control responsiveness, or timely maintenance repairs should investigate their specific unit condition before committing.

What this place gets right

  • affordable rents appeal to families and income-conscious renters
  • staff members (Christina, Erica) actively engage with residents
  • recently remodeled units with in-home laundry
  • community events and safe environment

Worth knowing

  • Staff members Christina and Erica specifically praised for going beyond typical duties
  • Units include in-home full-size washer and dryer
  • Free Optimum WiFi offered (though one tenant noted service reliability issues)
  • Playground and basketball court on-site
  • Pest control attempted but reportedly inadequate for German roach and ant infestations
  • Security deposits withheld for wall repainting and cleaning (non-wear-and-tear costs per Texas law)

Reviews by category

Affordable & Income-Restricted Housing
Praised as genuinely affordable and suitable for single parents; one tenant illegally charged for normal wear and tear.
Pet-Friendly Communities
Listed as pet-friendly on website; no review mentions confirm or refute the experience.
Apartment Complex
Remodeled units, clean common areas, community events, but maintenance and pest control gaps undermine satisfaction.
Apartment Rental Agency
Office staff helpful at initial intake; management unresponsive to formal complaints and disputes over deposit refunds.

How it stacks up

  • Rated 3.5 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we scored this

How We Score
Star rating 10
Review volume 75
Review recency 98
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
8
3
3
2
1
1
15

Contact

Address
2702 S Bagdad Rd, Leander, TX 78641

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-15:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Two-bedroom apartments for rentThree-bedroom apartments for rentCentral air and heatingWalk-in closetsFull-size in-home washers and dryersAll-electric kitchenOn-call maintenancePlayground

As published by the business on its own website; not independently verified.

Enquire about Crystal Falls Crossing

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Quick answers

Does this complex include washer and dryer?
Yes. All units feature full-size in-home washer and dryer, according to their website.
Is there free internet?
The complex offered free Optimum WiFi installed by Spot On Networks, though one tenant reported it became unreliable after initial weeks.
Are pets allowed?
Yes, it is listed as a pet-friendly community.

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Last updated 2026-07-17