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Broadstone Bryson

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 123 Google reviews · How we rank ›

4.4(123) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingFurnished & Corporate HousingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Broadstone Bryson
Services
Luxury & High-Rise Living, Furnished & Corporate Housing, Affordable & Income-Restricted Housing
Reviews
123

The honest read

Residents consistently praise the leasing and maintenance staff-Alysha and Mercedes are named as standouts-and the freshly built community with clean grounds and modern appliances. Many renew leases after a year, attracted by the cohesive neighborhood and fast response to work orders.

But tension runs through reviews around back-office operations: residents report unresponsive leadership, surprise fees neither staff nor management will explain, disputed security deposit deductions, and a confusing billing system that dropped auto-pay without notice. The complex also struggles with noise transfer between units and neighboring pet owners.

Praised for
  • Staff warmth and attentiveness, especially Alysha and Mercedes
  • Well-maintained, new, clean facilities and finishes
  • Strong sense of community and friendly neighbors
  • Fast maintenance response and upkeep
Watch-outs
  • Unresponsive management and poor communication at leadership level
  • Unexplained fees and unfair security deposit retention
  • Thin walls and noise from neighbors and pets
  • Inconsistent billing and app platform confusion
friendly-staffclean-facilitiesfast-maintenancewell-maintained-groundspoor-communicationunresponsive-maintenancenoise-issueshidden-fees
Best for: Renters seeking a new, well-maintained community with friendly staff and strong resident culture.
Think twice if: Those sensitive to noise from adjoining units and skeptical of management transparency should request a full fee schedule upfront and document move-out condition.

What this place gets right

  • Staff genuinely invested in residents, especially leasing team
  • Brand new construction with modern appliances and clean finishes
  • Responsive maintenance team and well-kept grounds
  • Strong community culture with frequent events

Worth knowing

  • Alysha (leasing agent) named repeatedly as exceptionally warm and attentive
  • Mercedes (staff member) praised for handling renewals and resident care
  • Fitness center includes CrossFit and virtual fitness options
  • Gym maintained with towels, wipes, and clean bathrooms daily
  • Maintenance response noted as speedy by residents
  • New construction means units feature brand new appliances and wood/laminate floors
  • Community events held frequently
  • Police officer required for parties exceeding 30 guests regardless of alcohol

Reviews by category

Pet-Friendly Communities
Residents praise pet-friendly environment; one long-term resident noted slight pest issue but staff responsive
Apartment Complex
New construction with modern amenities and active community praised; noise between units and thin walls criticized
Apartment Rental Agency
Leasing staff (Alysha, Mercedes) deliver exceptional service; back-office management suffers from poor communication and billing confusion

How it stacks up

  • Rated 4.4 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

How We Score
Star rating 55
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
7
3
4
2
3
1
13

Contact

Address
241 Chitalpa St, Leander, TX 78641
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-19:00
Tuesday
10:00-19:00
Wednesday
09:00-19:00
Thursday
10:00-19:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

Straight from their site

Services listed
Studio apartments1-bedroom apartments2-bedroom apartments3-bedroom apartmentsResort-style poolOutdoor kitchenFitness center with CrossFit and virtual fitnessCo-working areas
Published prices
Pet deposit
$400
Pet fee
$300
Pet rent
$20

As published by the business on its own website; not independently verified.

Enquire about Broadstone Bryson

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Quick answers

Are there pet restrictions?
Pets are welcome. The business charges a $400 pet deposit, $300 pet fee, and $20 monthly pet rent.
What amenities does the complex offer?
Amenities include a resort-style pool, outdoor kitchen, fitness center with CrossFit and virtual fitness classes, and co-working areas.
How quickly does maintenance respond?
Multiple residents report speedy maintenance response; the gym is daily stocked with towels and wipes, and bathrooms stay clean.

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Staff members Sylvia, Fatima, and Mario handle leasing and maintenance with speed and warmth. Residents praise the modern floor plans, resort-style pool, dog park, and playground as steady draws for families and those seeking upscale rental living in a growing area. The community feels quiet and well-kept. Moving in is smooth, work orders get handled quickly, and neighbors are friendly. The location near schools and shopping appeals to a broad range of residents, from young professionals to seniors.

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Aven Ridge attracts renters with its spacious, clean apartments and a leasing team known for responsiveness, particularly Alyssia and Alexa. Maintenance responds quickly to repair requests and grounds are well kept. However, several long-term residents report serious friction with Greystar management over move-out billing, lease breaks, and alleged mischarges for cleaning and pet fees they say were false. Thin walls and inconsistent enforcement of pet cleanup add to the texture of complaints, though shorter-term movers consistently praise the move-in experience. The split in reviews tracks closely with tenure and management transition. Newer residents and those with direct leasing-team contact report satisfaction; those dealing with move-out or billing disputes under Greystar flag manipulation, poor documentation, and pressure tactics. Maintenance staff earn consistent praise, but management's handling of lease terms and departures creates real risk for renters who plan to leave.

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Escalon Townhomes
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Leasing staff like Michael Osso, Mike, and Leita earn consistent five-star praise for knowledge and warmth during tours and signings. The property itself appeals for its townhome layout, private garages, and clean condition. However, move-out disputes recur: reviewers report inflated cleaning charges, long delays in deposit returns, management silence when contacted, and promotions allegedly misrepresented. One tenant endured heater failure, sink collapse, and spider infestations with limited recourse. Viewing appointments have also been cancelled or delayed repeatedly, frustrating prospective renters. Escalon's strength lies in first-impression sales and individual staff care. Its weakness is administrative follow-through, especially around lease endings and money owed back to tenants. Renters here consistently advise getting everything in writing and preparing for friction at checkout.

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Last updated 2026-07-17