Austin Apartment Reviews Guide
Menu
Get a quote Call

Abelia Flats

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 200 Google reviews · How we rank ›

4.0(200) 67 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingApartment BuildingApartment ComplexApartment Rental Agency
Abelia Flats
Services
Luxury & High-Rise Living, Student Housing, Apartment Building
Reviews
200

The honest read

Front-desk staff earn consistent praise for friendliness and quick maintenance, and long-term tenants appreciate stable, low pricing. Serious complaints centre on roach infestations, inconsistent handling of neighbour disputes, disputed move-out charges, and litter around common areas. Deposit disputes appear especially problematic.

Praised for
  • fast maintenance response
  • friendly front-desk staff
  • affordable pricing for newcomers
  • responsive management (when engaged)
Watch-outs
  • pest problems (roaches, ants)
  • inconsistent management responsiveness
  • unfair move-out charges and deposit disputes
  • trash and grounds maintenance issues
  • noise complaints not addressed equally
friendly-stafffast-maintenancegood-valuepest-problemspoor-communicationunresponsive-maintenance
Best for: Long-term renters seeking stable pricing and quick maintenance in Northwest Austin.
Think twice if: You have pet sensitivities, are concerned about pest history, or want clear deposit and billing practices before signing.

What this place gets right

  • friendly, responsive front-desk staff
  • same-day or next-day maintenance calls
  • affordable, stable pricing for long-term tenants
  • dog park and community amenities

Worth knowing

  • Lynsey (front-desk staff) specifically praised for helpfulness and professionalism
  • maintenance responds same-day or next-day
  • one tenant lived here 6 years, rents kept low, non-renovated units available at lower cost
  • roach infestations reported in multiple units with delayed management action
  • disputed move-out charges: one tenant charged $700 in alleged back utilities after paying on time monthly; another kept all but $21 of $1400 deposit
  • laundry facilities mentioned but noted to need maintenance
  • dog poop in BBQ area not addressed despite complaints
  • hot tub removed, noted with disappointment by long-term resident

Reviews by category

Pet-Friendly Communities
dog park available but BBQ area litter with dog poop not cleaned despite resident complaints
Apartment Complex
roach infestations in multiple units, grounds trash issues, but maintenance responsive when contacted directly

How it stacks up

  • Rated 4 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
121
4
31
3
9
2
12
1
27

Contact

Address
8225 N FM 620, Austin, TX 78726
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
studio apartmentsone-bedroom apartmentstwo-bedroom apartmentsthree-bedroom apartmentsfitness centerpooldog parkgame room

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Abelia Flats

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Abelia Flats. We only share your details with providers relevant to your request.

Quick answers

How quickly do maintenance staff respond?
Same-day or next-day visits are typical, according to recent resident reviews.
Are there move-in incentives?
Recent movers reported rent reductions (e.g., $500 off) and free weeks as part of lease deals.
What amenities are included?
Fitness centre, pool, dog park, game room, garage parking, and 24-hour emergency maintenance are listed on their website.

Similar apartment complex nearby

Nolina Flats
75

Nolina Flats

4.2(185)✓ Google-verified

Most residents experience attentive staff, fast maintenance fixes, and a calm, community-focused living space where neighbors know each other. Office team members like Melissa, Cassandra, and Elise are named as caring and professional; maintenance responds within hours to requests and works flexibly with residents during lease transitions. However, a small number report serious issues: one resident dealt with a patio leak for six months and faced an unexpected collection fee after breaking their lease, while another complained of slow maintenance response and poor appliance durability. Pet owners note limited grassy areas despite marketing gourmet kitchens and resort amenities.

Student HousingApartment BuildingApartment Complex
View profile
Ellwood at Lake Travis
61

Ellwood at Lake Travis

3.6(623)✓ Google-verified

Strong leasing team and clean grounds draw residents, but maintenance execution divides them sharply. Praised staff (Maddy, Steve, Israel, Franklin) handle move-ins and urgent repairs smoothly, while pools and facilities stay tidy. However, chronic issues like broken air conditioning lasting months, clogged toilets unfixed for a week, roof collapse ignored, and black mold misremedialed frustrate others. Added fees for WiFi and gate access surprise residents. Gate breaches and car thefts erode the gated-community promise. New residents feel welcomed; long-term ones face a maintenance gap. Some experienced fast help from maintenance; others reported total neglect. Safety perception splits between those who trust the gates and those who've seen break-ins and thefts. Pricing concerns center on utilities, undisclosed charges, and rent creep after move-in.

Student HousingGated & Secure CommunitiesApartment Building
View profile
Bridge at Canyon Creek
68

Bridge at Canyon Creek

4.0(290)✓ Google-verified

Many residents praise the leasing and maintenance teams, especially Josie, Raul, and Luis, for attentive service and rapid repairs. The complex feels safe and welcoming to families who value quick turnarounds on maintenance requests. However, amenities shown during tours often don't match reality: the pool has been closed in summer, fitness equipment sits broken, dog parks have non-functional gates, and gated community gates stay open. Some residents report being given a different apartment than promised and facing difficulties getting deposits returned or reaching management by phone and email.

Pet-Friendly CommunitiesApartment Rental AgencyApartment Building
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17