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Abbey Road Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 68 Google reviews · How we rank ›

4.0(68) 65 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Abbey Road Apartments
Services
Furnished & Corporate Housing, Apartment Building, Apartment Complex
Reviews
68

The honest read

Most reviewers praise the leasing team for making the renting process smooth and welcoming, with staff like Edward, Derek, and Stephanie creating a sense of community through events and thoughtful gestures. Maintenance typically responds quickly, and the North Shoal Creek location near restaurants and bus routes appeals to renters without cars.

However, one long-term resident's detailed 1-star review describes persistent pest and mold problems, maintenance staff dismissiveness, and what they experienced as bullying behavior over four years. This account stands in sharp contrast to most reviews but raises questions about consistency in how complaints are handled versus how the property is marketed.

Praised for
  • attentive leasing team (Derek, Edward, Kurt, Stephanie)
  • fast maintenance response
  • thoughtful community events and recognition
  • spacious apartments in walkable neighborhood
  • pet-friendly with dog park
Watch-outs
  • roach infestations despite cleaning
  • black mold not properly remediated
  • maintenance staff rudeness and bullying behavior
  • slow or poor-quality repairs despite some fast responses
responsive-managementfriendly-stafffast-maintenancepest-problemswell-maintained-grounds
Best for: Renters seeking quick leasing service and pet-friendly units in a walkable area near transit.
Think twice if: Long-term residents reporting unresolved roach and mold issues; clarify pest management and maintenance complaint procedures before signing.

What this place gets right

  • responsive leasing team known by name
  • maintenance turnaround under 5 minutes reported
  • community events and resident recognition
  • walkable location with bus access

Worth knowing

  • Leasing agents named Derek (Derrick), Edward, Kurt, and Stephanie praised repeatedly for helpfulness
  • Maintenance staff member Kevin noted for going beyond minimum during emergency ceiling leak
  • Maintenance response time of 5 minutes reported for AC and disposal issues
  • Resident of the Month program with workplace treat delivery
  • Mardi Gras community gathering with gumbo and cake mentioned
  • On-site dog park confirmed
  • One 4-year resident reported roach infestations and black mold unresolved despite repeated requests

Reviews by category

Furnished & Corporate Housing
No explicit review text about corporate or furnished housing services.
Apartment Building
Reviewers praise spacious units and convenient North Shoal Creek location; one resident reports ongoing pest and mold issues.
Apartment Complex
Community events and resident recognition create loyalty; pest and mold complaints suggest inconsistent property upkeep.
Apartment Rental Agency
Leasing team (Edward, Derek, Kurt, Stephanie) consistently praised for responsiveness and making the rental process easy.

How it stacks up

  • Rated 4 against a 3.98 average across the 244 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

What keeps coming up

working appliancesaccessible by buspunctual repairsapartment tourfast turnaroundmaintenance teamsympathetic staffleasing teamproximity to amenitieslease

How we scored this

How We Score
Star rating 33
Review volume 80
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
6
3
1
2
2
1
13

Contact

Address
2601 Penny Ln, Austin, TX 78757
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_maintenancewelcomes_petshas_swimming_poolhas_onsite_parkingwelcomes_dogs

Last verified 2026-07-17

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
10:00-14:00

As listed on Google.

Straight from their site

Services listed
Apartments for rentPet-friendly apartmentsPoolOn-site laundry facilitiesOn-site management officeEmergency maintenanceWasher and dryer connections

As published by the business on its own website; not independently verified.

Enquire about Abbey Road Apartments

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Quick answers

How quickly does maintenance respond?
One reviewer reported a 5-minute response for AC and garbage disposal issues. Another praised fast turnaround for an after-hours ceiling leak. However, one long-term resident reported chronic delays and poor-quality repairs over four years.
Is the apartment complex pet-friendly?
Yes. The property welcomes dogs and has an on-site dog park.
Is there parking and accessible entry?
Yes. The business offers on-site parking and wheelchair-accessible entrance and parking.

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Last updated 2026-07-17