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Abbey Haus

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 231 Google reviews · How we rank ›

4.3(231) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment Rental AgencyApartment BuildingApartment Complex
Abbey Haus
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
231

The honest read

Abbey Haus delivers strong first impressions and community amenities that draw families and first-time renters, with staff like Zaylynn, Makayla, and the management team earning consistent praise for warmth and follow-through. Once residents move in, however, experiences diverge sharply: some report fast maintenance and well-maintained grounds, while others encounter unresponsive communication, inconsistent lease terms (guarantor requirements shift mid-process), hard water damage, dirty common areas, and payment systems that create unnecessary hardship rather than resolve it.

Recent shift: Sentiment split appears stable; however, a 3-month-old review escalating a payment dispute with staff member Lorenza suggests ongoing billing and communication issues, while concurrent 5-star reviews from the same period praise the same leasing staff. The contradictions center on post-move-in operations (billing, phone responsiveness) versus pre-move-in (leasing tour, move-in logistics).

Praised for
  • friendly and professional leasing staff
  • fast maintenance response
  • well-kept grounds and amenities
  • smooth move-in process
  • strong sense of community
Watch-outs
  • inconsistent application policy communication
  • phone and email unresponsiveness
  • property maintenance and cleanliness issues
  • unprofessional payment handling and billing escalation
  • hard water damage to appliances
responsive-managementpoor-communicationwell-maintained-groundsunresponsive-maintenancefast-maintenanceclean-facilitiesfriendly-staffgood-valueoverpriced
Best for: families and first-time renters valuing tour experience and pet-friendly amenities
Think twice if: you rely on phone or email support after move-in, pay by check or money order, or need responsive communication about lease terms

What this place gets right

  • strong leasing and tour experience
  • fast maintenance response on requests
  • extensive amenities (pool, gym, dog park, co-working)
  • family and pet-friendly policies

Worth knowing

  • Maintenance staff member Mr. Lopez noted for fast, quality repairs
  • Leasing staff named: Zaylynn Robinson, Makayla O., Natalie H., Shannon, Shay
  • Move-in timeline reported: toured Saturday, moved in Wednesday
  • 1 car per apartment policy; garages available for purchase
  • No elevators on property
  • Trash valet service available
  • On-site package lockers and mail rooms
  • Hard water damage reported on unit appliances

Reviews by category

Pet-Friendly Communities
Small dog parks praised; one reviewer highlighted family-friendly and pet-friendly policies as a strength
Apartment Complex
Amenities (pool, gym, clubhouse) consistently praised by touring reviewers; maintenance responsiveness varies widely; hard water damage and common-area cleanliness reported as problems

How it stacks up

  • Rated 4.3 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
180
4
6
3
5
2
6
1
34

Contact

Address
19365 Wilke Ln, Pflugerville, TX 78660
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartmentsFitness centerPoolPet-friendly dog parkGarages for rentBusiness centerCo-working space
Published prices
1 Bed/1 Bath (826 Sq. Ft.) - A4 floor plan
Base rent from $1,218.00/mo for 13 months; Total Monthly Leasing Price $1,326.00
2 Bed/2 Bath (1,189 Sq. Ft.) - B3b floor plan
Base rent from $1,501.00/mo for 15 months; Total Monthly Leasing Price $1,609.00

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

Does Abbey Haus allow pets?
Yes, the complex is pet-friendly with small dog parks on site.
Can I use my own guarantor if I don't meet income requirements?
The application states you can provide your own guarantor, but staff communication on this has been inconsistent; some residents report being told they must use their third-party guarantor service instead.
What payment methods does Abbey Haus accept?
Payment methods have changed during leases; one resident reports the complex now requires cash payment via MoneyGram and no longer accepts checks, money orders, or cashier's checks.

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Maintenance arrives quickly when called, and many residents praise individual staff members for professionalism and speed. The pools, gym, and dog park draw people in, and spacious floor plans appeal to families. Yet tenants report maintenance entering without knocking, leasing agents ignoring follow-ups, and no fix for recurring car break-ins despite complaints. Management deflects security concerns and avoids funding common-area upkeep on weekends. After two years, some long-term residents are weighing their exit.

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LC Pflugerville residents consistently report smooth moves, welcoming staff, and a genuinely connected community. The property stays clean, maintenance responds quickly, and amenities like the pool, gym, and The Goat restaurant make it feel upscale without demanding a luxury price. Location near Stone Hill, Target, and HEB matters to daily life, and most residents appreciate the safety and friendly neighbors. Minor issues (pet waste, occasional noise, package handling) rarely dampen the overall experience. Staff turnover in the leasing office has not undercut service quality. Named standouts like Hailee and Chelsea are praised for professionalism during tours and lease-signing. Residents staying 2+ years describe management as genuinely compassionate about problem-solving, from emergency unit swaps to move-in specials. The community feels modern, intentional, and backed by staff who seem to care.

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The Foundry Apartments
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Last updated 2026-07-17