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Wells Park

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 230 Google reviews · How we rank ›

4.3(230) 73 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingPet-Friendly CommunitiesFurnished & Corporate HousingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingGated & Secure CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Wells Park
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Furnished & Corporate Housing
Reviews
230

The honest read

Wells Park's apartments are consistently clean and peaceful, with leasing staff like Mayani and Chris earning regular praise for patience and helpfulness during move-in. However, phone responsiveness is spotty, and communication can drag once residents are settled or departing, leaving some frustrated with unaddressed concerns.

Recent shift: Management change around 7-8 months ago linked to decline in responsiveness; earlier reviews praise management availability, later reviews complain about unresponsive emails and missed calls.

Praised for
  • clean and quiet community
  • helpful and responsive leasing staff (Chris, Mayani, Brianna)
  • smooth move-in and leasing process
  • maintenance team responsiveness
Watch-outs
  • inconsistent phone response and communication
  • staff responsiveness varies by person
  • unresponsive to emails after move-out
  • package theft with slow management response
clean-facilitiesfriendly-staffquiet-communitypoor-communicationresponsive-management
Best for: Renters prioritizing clean, quiet spaces and smooth move-in support.
Think twice if: Phone communication is unreliable; expect delays outside the leasing phase if you need quick answers.

What this place gets right

  • clean, quiet, safe community with good vibes
  • attentive leasing and move-in support from named staff
  • maintenance team reliability

Worth knowing

  • Named staff: Christopher (leasing), Mayani (move-in/renewals), Brianna (property manager), Marvin, Dayan, and Saddam (maintenance)
  • Package theft reported; management suggested tenant install Ring camera rather than take action
  • Management turnover noted as contributing to service drop-off
  • Food trucks offered at community

Reviews by category

Apartment Rental Agency
Leasing process praised for clarity and patience with Mayani and Christopher; however, corporate lease inquiries experienced slow responses.
Apartment Complex
Move-in and daily community life highly rated for cleanliness and staff friendliness; maintenance responsive but package security a concern.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
179
4
14
3
4
2
4
1
29

Contact

Address
15001 Strathaven Pass, Pflugerville, TX 78660
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Wells Park

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Quick answers

Do you offer Spanish language service at the office?
Review mentions someone inquired about this, but Wells Park's response was not documented.
What are the parking options and costs?
First-come, first-serve standard parking available; carports $35/month, garages $125/month.
How responsive is the move-in and leasing process?
Leasing staff (Christopher, Mayani) are praised for patience and availability during move-in. Phone response times outside leasing are inconsistent.

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Last updated 2026-07-17