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The Powell

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 43 Google reviews · How we rank ›

3.9(43) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
The Powell
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
43

The honest read

Staff warmth and property appeal draw strong praise, with Athena and Jen highlighted repeatedly for making the leasing process stress-free and residents feeling at home. The townhomes themselves are clean and well-located near Austin's tech corridor.

However, maintenance delays and communication breakdowns are the core frustration. Multiple residents report AC outages left unfixed for days or weeks, washing machines sitting with standing water, and property management ignoring emails and calls. One family waited over a year for a security deposit refund; another encountered conflicting information on a waived fee. Residents feel forced to chase down answers rather than receive proactive updates.

Recent shift: One long-form 5-star review from 4-5 months ago was later edited to acknowledge past communication issues but confirm resolution and satisfaction with maintenance team and renewal rates, suggesting some resident concerns were eventually addressed but at cost to the relationship.

Praised for
  • friendly and patient staff (especially Athena and Jen)
  • clean, well-maintained property
  • strong community feel and local amenities
  • fast maintenance response (when it happens)
Watch-outs
  • poor communication and unresponsive management
  • delayed maintenance (especially AC/heating emergencies)
  • security deposit disputes and slow refunds
  • inconsistent policy application between residents
responsive-managementpoor-communicationwell-maintained-groundsunresponsive-maintenanceclean-facilitiesfriendly-staff
Best for: Relocating professionals and families who prioritize staff rapport and a new, well-maintained property in a convenient location.
Think twice if: You need fast emergency maintenance response, reliable communication from management, or have concerns about deposit return timelines and policy fairness.

What this place gets right

  • Personable leasing and office staff
  • Clean, new community with good location
  • Fair lease renewal rates in declining market

Worth knowing

  • Athena and Jen named as standout office staff
  • AC/heating emergencies reported unresolved for 3+ days and up to a year
  • Washing machine with standing water for two weeks without response
  • One resident's security deposit unreturned after one year and legal action considered
  • Washer/dryer repairs left residents without machines for several days
  • $75 NSF fee with conflicting staff guidance on waiver
  • One family reported fair lease renewal rate when rental market dropped

Reviews by category

Pet-Friendly Communities
Website lists pet-friendly rentals; no specific review feedback on pet policies or amenities.
Furnished & Corporate Housing
Described as furnished townhome rentals near tech corridor; no specific corporate relocation feedback.
Apartment Complex
Clean, well-maintained community with strong staff service but persistent maintenance delays and communication gaps.

How it stacks up

  • Rated 3.9 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

How we scored this

How We Score
Star rating 29
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
1
3
2
2
3
1
8

Contact

Address
523 Powell Dr, Leander, TX 78641
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
2 bedroom townhomes for rentTownhome rentalsPet-friendly rentalsWasher and dryer rentals
Published prices
2 bedroom townhome (Granite Heights Section)
$1800
2 bedroom townhome (Blake's Bend Section)
$1550
Rates starting
$1,292*
Washer and dryer rentals
$50/month

As published by the business on its own website; not independently verified.

Enquire about The Powell

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to The Powell. We only share your details with providers relevant to your request.

Quick answers

Are pets allowed?
Yes; the website lists pet-friendly rentals as a service.
What is the starting rent?
Starting at $1,292/month. Two-bedroom units range $1,550 to $1,800 depending on section.
Is a washer and dryer included?
Available for rent at $50/month; not included in base rent.

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Last updated 2026-07-17