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The Landing at Round Rock

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 567 Google reviews · How we rank ›

3.2(567) 59 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
The Landing at Round Rock
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
567

The honest read

Long-term residents and quick move-ins report two The Landing at Round Rock experiences. Those who stay years often praise specific staff members like Marie, Jordan, and Avery for responsiveness; the grounds feel peaceful and units are spacious. But complaints cut deeper: AC failures dragging weeks despite repeated requests, gates and locks non-functional for months while residents pay amenity fees, leasing staff dismissing tour requests on weekends, and then large charges appearing in collections long after move-out over issues the management allegedly caused or refused to fix.

Staff tension runs through both sides. Newer or brief residents describe welcoming leasing agents, but several long-term reviewers say the same people became unresponsive or unhelpful; others describe privacy violations and maintenance staff behavior ranging from rude to property-damaging. The property manager Lisa appears in both praise and harsh complaints, sometimes resolving issues when contacted directly, other times blamed for stonewalling residents and letting deteriorating conditions persist.

Praised for
  • Staff who go above and beyond
  • Fast problem-solving when engaged
  • Well-maintained and spacious units
  • Quiet, peaceful community setting
Watch-outs
  • Major maintenance delays and repeating failures
  • Poor communication and unresponsiveness
  • Aggressive post-move-out billing and collections
  • Broken amenities charged but unavailable
responsive-managementpoor-communicationwell-maintained-groundsunresponsive-maintenancefast-maintenanceclean-facilitiesquiet-communitygreat-amenitiesoverpricedhidden-fees
Best for: Families or professionals willing to build relationships with responsive staff, despite systemic inconsistencies.
Think twice if: Long-term renters should verify amenity availability, get all promises in writing, and document move-in condition thoroughly; rapid rent hikes within weeks are possible.

What this place gets right

  • Specific staff standouts deliver personalized service
  • Spacious, well-designed townhome layouts
  • Quiet residential setting near Round Rock amenities

Worth knowing

  • Staff members named by satisfied residents: Marie, Jordan, Lisa (property manager), Avery
  • AC failures lasting weeks despite repeated coolant refills and temporary unit failures
  • Gates and back-door locks non-functional for 5+ months; residents charged amenity fees but denied access to Phase 2 facilities
  • Mailbox locks changed without notice; parking reserved by leasing staff during training
  • Post-move-out charges totaling $1,500-2,000 sent to collections for pre-existing or management-caused damage
  • Rent increases of approximately $500/month quoted within 2-week window; pricing guaranteed only 24 hours
  • Missing kitchen cabinets never installed despite year of maintenance requests; charged for them at move-out
  • Mold issues left unresolved for months to a year despite multiple requests

Reviews by category

Apartment Complex
Praised for layout and quiet setting; criticized for maintenance failures, poor follow-up, and unresponsive communication.

How it stacks up

  • Rated 3.2 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
265
4
35
3
20
2
31
1
216

Contact

Address
7711 O'Connor Dr, Round Rock, TX 78681
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
11:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom townhomesTwo-bedroom townhomesThree-bedroom townhomesFour-bedroom townhomesResort-style poolsBasketball courtTennis courtSand volleyball court

As published by the business on its own website; not independently verified.

Enquire about The Landing at Round Rock

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Quick answers

What townhome sizes are available?
One-, two-, three-, and four-bedroom options. Their website lists resort-style pools, basketball court, tennis court, sand volleyball court, and 24-hour fitness center.
How quickly are maintenance requests typically addressed?
Highly variable. Fast resolutions mentioned for AC and wall repairs when escalated to management; some residents report week-long delays even after submitting work orders, and ongoing failures (AC, pest control) spanning months despite repeated visits.
Are there price locks or guarantees when I tour?
Pricing is guaranteed only for 24 hours. One prospective resident reported a $500/month increase on the same unit within two weeks of their initial tour quote.

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Last updated 2026-07-17