Austin Apartment Reviews Guide
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The Johnny

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 54 Google reviews · How we rank ›

3.6(54) 58 composite score See reviews on Google ✓ Google-verified
Student HousingApartment BuildingApartment ComplexApartment Rental Agency
The Johnny
Services
Student Housing, Apartment Building, Apartment Complex
Reviews
54

The honest read

Brad, Will, and the leasing team turn fast repairs and warm check-ins into a standout experience for many residents, who praise the stylish units and walkable Highland location. Yet chronic elevator failures, thin soundproofing that lets neighbor noise bleed through, unpredictable management responses, and tight parking have pushed other residents to frustration and regret, especially when complaints go unresolved.

Praised for
  • responsive maintenance staff
  • welcoming leasing team
  • unique property design and amenities
  • friendly residents and good location
Watch-outs
  • chronic elevator breakdowns and poor accountability
  • thin walls and severe noise issues
  • inconsistent management communication
  • parking limitations and safety concerns
responsive-managementunresponsive-maintenancefast-maintenancenoise-issuesfriendly-staffparking-issuesoutdated-units
Best for: Apartment hunters prioritizing quick maintenance and friendly staff over sound barriers and parking.
Think twice if: Sound-sensitive renters, families with large vehicles, or those who need predictable management communication should look elsewhere.

What this place gets right

  • fast same-day maintenance response
  • welcoming leasing staff (Tonya, Caseque)
  • stylish units with solid amenities
  • walkable to restaurants and shops

Worth knowing

  • Brad and Will handle maintenance calls and repairs, often same-day
  • Tonya and Caseque in leasing office noted for attentiveness
  • Elevator failures documented 5-6 times in 4 months by one resident; recurring issue across multiple reviews
  • Walls and floors allow neighbors' footsteps and TV/music to carry clearly between units
  • Parking garage has tight compact spots; guest parking requires monthly fee
  • Professional sanitation fee ($85) charged against security deposit unless resident hires own cleaner

Reviews by category

Student Housing
Stylish units and friendly residents appeal to younger renters, but elevator downtime and noise isolation are dealbreakers in a five-story building.
Apartment Building
Maintenance responds quickly, but structural issues (elevator, thin walls) persist unresolved; management communication inconsistent on complaints.
Apartment Complex
Amenities and location praised; cleanliness maintained; but parking and common-area elevator problems strain the experience.
Apartment Rental Agency
Leasing team (Tonya, Caseque) deliver smooth tours and move-ins; one applicant left because no parking was available for their appointment.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
33
4
2
3
1
2
1
1
17

Contact

Address
613 W St Johns Ave, Austin, TX 78752

Last verified 2026-07-17

Office hours

Monday
10:00-12:00, 13:00-18:00
Tuesday
10:00-12:00, 13:00-18:00
Wednesday
10:00-12:00, 13:00-18:00
Thursday
10:00-12:00, 13:00-18:00
Friday
10:00-12:00, 13:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartments

Credentials claimed:Equal Housing Opportunity, Pet Friendly, Handicap Accessibility

As published by the business on its own website; not independently verified.

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Quick answers

How fast is maintenance?
Same-day repairs for urgent issues like hot water or lockouts. Brad and Will handle most calls personally.
Are there parking spaces for guests?
No designated guest parking. Residents who do not pay for garage parking must use street parking outside the building.
Are the walls soundproof?
No. Residents report hearing neighbors' footsteps, conversations, TV, and music clearly across both horizontal and vertical walls.

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This building is severely split. When staff like Jacqueline and Brenda are present, residents praise the friendliness and renovations; when management changes, maintenance drags on months and the office stays locked. Roaches, broken laundry machines, non-functional pooling, and unrepaired staircases are recurring issues. Residents report threatening calls about reviews, billing fraud, and no clear way to resolve problems.

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Student HousingApartment BuildingApartment Complex

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Last updated 2026-07-17