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The Heights on Parmer Apartment Homes

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 135 Google reviews · How we rank ›

3.3(135) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
The Heights on Parmer Apartment Homes
Services
Pet-Friendly Communities, Apartment Rental Agency, Apartment Building
Reviews
135

The honest read

Leasing staff like Jahmani Ramsey, Genee, and Jasmine earn consistent praise for patience and going beyond their roles during applications and move-in. The complex has a pool, dog park, playground, and quiet parking, with pricing starting at $915 for one-bedroom units and move-in happening within days of approval.

One resident reported severe roach problems with no management response, marking a significant maintenance gap. Most reviews focus on leasing experience rather than long-term living, leaving questions about maintenance responsiveness and pest management unaddressed.

Praised for
  • Friendly, attentive leasing staff
  • Fast move-in and application process
  • Good amenities: pool, dog park, playground
  • Competitive pricing
  • Welcoming atmosphere
Watch-outs
  • Roach infestation and no pest control response
  • Limited unit availability
friendly-staffgood-valueresponsive-managementpest-problemsgreat-amenities
Best for: Pet owners and first-time renters seeking attentive leasing staff and quick move-in.
Think twice if: Pest control is a priority; one resident reported roach infestation with no management remedy.

What this place gets right

  • Named staff (Jahmani, Genee, Jasmine) praised for going beyond job duties
  • Fast approval and move-in (5-6 days reported)
  • Dedicated dog park and family amenities

Worth knowing

  • Leasing staff Jahmani Ramsey, Genee, and Jasmine named repeatedly for exceptional service
  • Move-in completed 5-6 days after approval
  • Dog park on-site
  • Playground and business center available

Reviews by category

Pet-Friendly Communities
Residents praise dog park size and quality; no complaints about pet policies
Apartment Rental Agency
Leasing staff consistently praised for patience, clarity, and going beyond standard duties
Apartment Building
Fast move-in and clear application process highlighted; roach infestation reported with no response

How it stacks up

  • Rated 3.3 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 93
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
8
3
11
2
4
1
47

Contact

Address
1500 E Parmer Ln, Austin, TX 78753

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
08:00-17:00
Sunday
08:00-17:00

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsFitness centerSwimming poolPlaygroundBusiness centerPet-friendly housing
Published prices
1 bedroom
$915
2 bedroom
$1,100

As published by the business on its own website; not independently verified.

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Quick answers

How fast can I move in after approval?
Reviewers report approval and move-in within 5-6 days total.
Does the complex allow pets?
Yes, the complex is pet-friendly with a dedicated dog park on-site.
What is the pricing for 1 and 2-bedroom units?
1 bedroom starts at $915; 2 bedroom starts at $1,100 (per their website).

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Beto and office staff Valerie and Ashley consistently earn praise for quick, professional service. Yet multiple residents report German roaches across multiple buildings over months, some finding them on beds and in bedrooms despite repeated pest control visits. Car break-ins were common for some. The fitness center is cramped. Your experience hinges on pest control success. Residents staying long-term (5+ years) eventually faced roaches; those with fresh lease starts may avoid the problem, but the pattern suggests a complex-wide issue, not isolated units. Maintenance speed and friendliness remain reliable.

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Last updated 2026-07-17