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The Creek Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 207 Google reviews · How we rank ›

3.8(207) 64 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
The Creek Apartments
Services
Luxury & High-Rise Living, Student Housing, Affordable & Income-Restricted Housing
Reviews
207

The honest read

Residents praise the location, maintenance responsiveness, and staff like Charlotte and Phillip, who handle repairs professionally and stay in touch. However, recent reports of prolonged air conditioning failures, pest problems, and structural issues (leaky floors) undermine the complex's appeal, with some reviewers questioning the "luxury" claim.

Praised for
  • responsive maintenance team
  • friendly and patient management (Charlotte)
  • well-maintained grounds and pool
  • quiet community
  • great location near trails and nature
Watch-outs
  • air conditioning breakdowns and slow repairs
  • roach infestation
  • leaky floors
  • office hours inconsistent or hard to reach
  • older complex with move-in issues
  • speeding vehicles in parking lot
responsive-managementfast-maintenancewell-maintained-groundsquiet-communityunresponsive-maintenanceoutdated-units
Best for: People valuing outdoor access and responsive staff who can tolerate an aging complex.
Think twice if: Major repairs like air conditioning take weeks; pest issues and structural leaks have been reported.

What this place gets right

  • friendly, responsive management team
  • quick maintenance response
  • quiet location near Brushy Creek trail
  • well-maintained pool and grounds

Worth knowing

  • Charlotte (manager) praised for patience, clear communication, and helping residents downsize
  • Michael and Phillip (maintenance staff) recognized for professionalism and quick response
  • dog park, pool, movie theater room, business center, and breakfast/coffee concierge available
  • eight-year tenant retained after speaking with Charlotte

Reviews by category

Pet-Friendly Communities
Dog park available; no complaints or praise specific to pet policies in reviews.
Apartment Complex
Management and maintenance team earn repeated praise for responsiveness; recent structural and mechanical failures overshadow this.
Apartment Rental Agency
Charlotte praised for thorough, patient leasing process and move-in support.

How it stacks up

  • Rated 3.8 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
9
3
7
2
2
1
57

Contact

Address
1525 E Palm Valley Blvd, Round Rock, TX 78664
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartmentspet-friendly apartmentsdog parkpoolmovie theater roombusiness centerbreakfast and coffee concierge service

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond to repair requests?
Multiple reviewers report that maintenance is responsive and handles requests quickly, with clear communication throughout. However, recent reviews note air conditioning repairs have taken about a month or longer.
Is this a pet-friendly community?
Yes, the business website lists a dog park and pet-friendly apartments as services.
What is the location like?
Located in Round Rock near Brushy Creek trail, offering easy access to nature and walking paths. Residents note it's centrally located near Highway 79 and IH-35.

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Last updated 2026-07-17