Austin Apartment Reviews Guide
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The Bower

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 63 Google reviews · How we rank ›

4.9(63) 78 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
The Bower
Services
Luxury & High-Rise Living, Student Housing, Pet-Friendly Communities
Reviews
63

The honest read

Alfonso Cárdenas and the leasing team earn consistent praise for patience and responsiveness. Touring and signing up feels frictionless; one family leased remotely and found the actual apartment exceeded expectations. The grounds are landscaped well, dog park draws pets, and amenities (pool, gym, pickleball, clubhouse) appeal across residents.

That charm fades once you move in. Walls are thin enough to hear neighbors plainly, and late-night clubhouse music disrupts sleep. Units have design flaws: freezers that don't fully open, paint that peels when wiped, no closet light, and water pressure too weak to shower comfortably. A resident was billed $1,700 for plumbing damage, received no evidence, and found management dismissive when questioned in person. Package theft and mail room chaos frustrate deliveries. A 2-star reviewer called it lacking true luxury finishes.

Praised for
  • responsive and friendly leasing staff (especially Alfonso and Glenda)
  • modern finishes and well-maintained grounds
  • resort-style amenities (pool, dog park, pickleball, gym, clubhouse)
  • smooth move-in and leasing process
  • professional and attentive service
Watch-outs
  • thin walls and noise (neighbor sounds, loud clubhouse events)
  • package delivery issues and mail room problems
  • unit-specific problems (cheap paint, poor water pressure, broken freezer, minimal storage)
  • poor sound insulation and cheap finishes for a luxury property
  • unresponsive management to resident concerns and lack of transparency on charges
  • pet waste not enforced in common areas
  • inadequate in-unit design (closet without light, small bathroom, leaky shower)
responsive-managementfriendly-staffwell-maintained-groundsnoise-issuespackage-theftoutdated-unitsgreat-amenities
Best for: Pet owners relocating from out of state who value smooth leasing and modern common spaces.
Think twice if: Avoid if you are sensitive to neighbor noise, need spacious storage, or expect luxury finishes and reliable package delivery.

What this place gets right

  • Alfonso Cárdenas and responsive leasing team known by name
  • resort-style amenities and pet-friendly dog park
  • smooth remote leasing and move-in process
  • well-landscaped grounds and modern clubhouse

Worth knowing

  • Alfonso Cardenas praised by multiple reviewers for patient, knowledgeable leasing assistance
  • Lilli (assistant manager) noted for responsiveness during move-in
  • Glenda Leon and Kenny (maintenance) mentioned for helpfulness
  • Valet trash service highlighted as a standout amenity
  • One resident charged $1,700 for plumbing damage with no provided evidence or management response to emails
  • Amazon delivery repeatedly fails at the complex
  • Freezer doors open only partially, fridge stays open without alert, closets lack lighting
  • Paint comes off when baseboards are cleaned

Reviews by category

Apartment Rental Agency
Leasing staff (especially Alfonso Cardenas) praised for professionalism, patience, and making the application process smooth and stress-free.
Pet-Friendly Communities
Dog park well-liked by pet owners; however, common areas lack dog waste stations and enforcement, leaving grass areas dirty.
Luxury & High-Rise Living
Marketed as luxury but unit finishes (peeling paint, broken appliances, thin walls, minimal storage) fall short of expectations; amenities are modern and well-maintained.

How it stacks up

  • Rated 4.9 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 78
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
60
4
0
3
1
2
1
1
1

Contact

Address
404 E Olympic Dr, Pflugerville, TX 78660

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly housingResort-style amenitiesVirtual tours

As published by the business on its own website; not independently verified.

Enquire about The Bower

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Quick answers

Can I tour the apartment without visiting in person?
Yes. The Bower offers virtual tours and has completed successful remote leases; one resident leased without seeing the unit in person and found it exceeded expectations.
What amenities are included?
Dog park, resort-style pool, pickleball court, gym, clubhouse with activities, and valet trash service.
Will my packages be delivered reliably?
No. Multiple residents report Amazon consistently fails to deliver to the complex; one resident has had to travel multiple times to a neighboring address to collect packages.

Similar apartment complex nearby

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The Bower - Side A

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Residents consistently praise the leasing team-especially Diana, Isabella, and Amy-for warmth, attentiveness, and clear communication. Apartments are modern with updated appliances, smart locks, and well-maintained grounds. The property offers solid amenities (pool, fitness center, reserved parking) without excessive hidden fees. However, move-in readiness and trash management remain serious pain points. One tenant faced a unit with bugs, missing fixtures, and unclean conditions at move-in; another reported weeks of uncollected garbage piling up in driveways and around entrances despite repeated complaints to management. Parking enforcement has also drawn criticism for towing without apparent notice.

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Cambridge Villas

3.5(63)✓ Google-verified

Residents report a warm community where long-term neighbors feel like family and maintenance responds quickly to requests. However, reviews are sharply divided: some praise cleanliness and activities, while others describe rat problems, garbage piles, and staff rudeness.

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Last updated 2026-07-17