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Shadow Ridge Apartment Homes

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 83 Google reviews · How we rank ›

3.3(83) 50 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Shadow Ridge Apartment Homes
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
83

The honest read

A stark divide emerges between new applicants who praise professional leasing staff and spotless move-in conditions, and long-term residents describing deteriorating grounds, rampant pest infestations, broken security gates, and a pool closed over a year. Multiple reviewers report rats, roaches, and snakes throughout; overflowing dumpsters left unattended for weeks; and bird droppings covering patios and vehicles.

Management intrudes on units 2-3 times monthly for inspections, hits residents with sharp rent hikes (up to $325 over a few years), and tows cars from assigned spaces without clear notice. Phone calls go unanswered, complaints to corporate yield no action, and long-term residents describe the office as disconnected, confrontational, and dismissive of repair requests. The affordable pricing new residents see does not hold at lease renewal.

Praised for
  • quick maintenance response
  • friendly and helpful leasing staff
  • clean units at move-in
  • quiet neighborhood
  • affordable pricing initially
Watch-outs
  • broken gates and security issues
  • severe pest infestation (rats, roaches, snakes)
  • overflowing dumpsters and trash throughout property
  • unresponsive and rude office staff
  • aggressive rent increases at renewal
  • excessive management intrusions into units
  • pool closed over a year
  • frequent police presence
  • parking tow abuse
  • poor maintenance response
  • widespread dog waste in common areas
poor-communicationnoise-issuesunresponsive-maintenancepest-problemsoverpricedhidden-feesrude-staffparking-issuespackage-theft
Best for: short-term renters comfortable moving again after one year, who prioritize the application experience and clean move-in conditions
Think twice if: long-term residents consistently report deteriorating conditions, pest infestations, broken gates, tow-related parking conflicts, and substantial rent increases after the first renewal; phone accessibility to the office remains a recurring frustration

What this place gets right

  • professional leasing application process with human staff
  • clean units at move-in
  • initially affordable rent for Round Rock

Worth knowing

  • Amanda (staff member) spent 1.5 hours on one application and 30 minutes on a tour
  • Catherine (Assistant Manager) noted for helpfulness
  • Jessica Tunnel (area manager) described by one resident as confrontational
  • pools closed over one year
  • gates broken since at least 2021; fobs frequently non-functional
  • rent increases of $25 to $325 reported at renewal; one reviewer cited jump from $1,100 advertised to $1,600 after one year
  • management inspections occur 2-3 times per month
  • residents report belongings stolen during staff entries

Reviews by category

Apartment Building
clean units at move-in, but long-term residents report carpet degradation, appliance failures, leaks, and cheap paint; maintenance fixes are slow or ignored
Pet-Friendly Communities
pet park listed on website, but reviews describe no enforcement of pet waste cleanup; dog poop reported throughout grass and sidewalks
Gated & Secure Communities
gates broken continuously since at least 2021; fobs non-functional; strangers walk the property day and night; residents report feeling unsafe

How it stacks up

  • Rated 3.3 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
4
3
1
2
1
1
33

Contact

Address
2300 E Old Settlers Blvd, Round Rock, TX 78665

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
08:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsSwimming poolFitness centerBusiness centerPet parkPlayground
Published prices
1 Bedroom apartment
$950
2 Bedroom apartment
$1,050

As published by the business on its own website; not independently verified.

Enquire about Shadow Ridge Apartment Homes

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Quick answers

What do I pay upfront for a 1 or 2 bedroom apartment?
Their website lists $950 for a 1-bedroom and $1,050 for a 2-bedroom. Multiple reviews report substantial increases at lease renewal; one resident saw a jump to $1,600 in the second year.
How often can management enter my unit?
Reviewers report management entering units 2-3 times per month for inspections. One resident received 24-hour notice to lower their TV after recent surgery.
Is the pool open?
Multiple recent reviews confirm the pool has been closed for over a year.

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Last updated 2026-07-17