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Residences of Siena South

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 46 Google reviews · How we rank ›

4.0(46) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Residences of Siena South
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Furnished & Corporate Housing
Reviews
46

The honest read

Staff warmth and quick maintenance have built genuine loyalty among residents who praise Clarissa, Mike, and the maintenance team for going above and beyond. Yet persistent phone delays, office availability gaps, and several reports of mishandled complaints undercut the experience, particularly around safety issues and deposit returns.

Amanda and the maintenance crew recently improved communication and response times. The property itself stands out: resort-style pool, clubhouse, and well-kept grounds draw consistent praise. But isolated incidents involving unauthorized access, unaddressed noise disputes, and aggressive neighbor behavior, combined with slow pre-move-in service, suggest inconsistency in how management handles conflict.

Praised for
  • friendly and professional staff
  • responsive maintenance and quick work orders
  • beautiful property and pool amenities
  • communicative management (recent improvement)
  • well-maintained grounds and common areas
Watch-outs
  • unresponsive office staff and poor phone communication
  • unauthorized unit entry
  • unresolved safety concerns and management support
  • aggressive neighbor incidents
  • deposit deduction disputes
  • pool closure and downtime
responsive-managementpoor-communicationwell-maintained-groundsfriendly-stafffast-maintenanceunresponsive-maintenanceclean-facilitiesgreat-amenities
Best for: Professionals seeking furnished corporate housing or relocating pet owners who value amenities and responsive maintenance.
Think twice if: You need office availability during standard business hours or expect flawless safety/conflict resolution; phone responsiveness and office staffing gaps have frustrated some applicants.

What this place gets right

  • quick maintenance response from experienced team
  • resort-style amenities and well-kept grounds
  • professional leasing staff (Clarissa, Mike, Amanda)
  • pet-friendly with clear fee structure

Worth knowing

  • Amanda, Clarissa, Mike, and Michael Loiselle named as standout staff members
  • Maintenance crew responds quickly to work orders
  • Pool facility frequently closed for maintenance or repair
  • Building 7 flagged in one complaint; unauthorized back-door observations by staff member Mike
  • Pet fee $450 non-refundable + $25/month per pet
  • Lease violation: unauthorized unit entry reported despite lease terms prohibiting it
  • Apartment locators report improved application turnaround since full staffing

Reviews by category

Luxury & High-Rise Living
Beautiful resort-style property with well-maintained pool and grounds; praised as attractive and well-cared-for.
Pet-Friendly Communities
Clear pet fees; one incident of concerning staff behavior toward resident's anxious dog; safety during pet visits questioned.
Furnished & Corporate Housing
Clubhouse with private workspaces available; professional staff assist relocating clients; one apartment locator confirms reliable invoice payment.
Apartment Complex
Residents report strong maintenance response and clean common areas; pool amenity frequently offline; deposit deductions disputed.
Apartment Rental Agency
Leasing staff praised individually for knowledge and friendliness; office responsiveness gaps and slow pre-move-in application communication are significant pain points.

How it stacks up

  • Rated 4 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 73
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
0
2
0
1
11

Contact

Address
5545 Sofia Pl, Round Rock, TX 78665
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
08:00-17:00
Sunday
08:00-17:00

As listed on Google.

Straight from their site

Services listed
Luxury apartmentsPet-friendly housingHome office spacesClubhouse with private workspaces
Published prices
Pet fee
$450 non-refundable
Pet monthly fee
$25/mo per pet

As published by the business on its own website; not independently verified.

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Quick answers

How long does maintenance take to respond to work orders?
Residents report quick response and prompt resolution; one reviewer noted the maintenance team is visible constantly throughout the property. Amanda and the maintenance team have improved communication and turnaround since recent staffing.
What are the pet fees and rules?
Non-refundable pet fee of $450 and $25/month per pet, according to the business website.
Are there workspaces for remote workers?
Yes; the clubhouse includes private workspaces, per their website listing.

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Last updated 2026-07-17