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Legends Lake Creek

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 241 Google reviews · How we rank ›

3.3(241) 58 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingApartment BuildingApartment ComplexApartment Rental Agency
Legends Lake Creek
Services
Pet-Friendly Communities, Furnished & Corporate Housing, Luxury & High-Rise Living
Reviews
241

The honest read

Legends Lake Creek draws strong praise for hands-on service from leasing staff like Chris and Rey, who earned multiple compliments for patience and attention during tours and lease signings. A capable maintenance team and gym round out the appeal. However, deep maintenance and management gaps undercut that: residents report month-long pest infestations left unaddressed, broken dishwashers and dryers ignored despite repeated requests, and a leasing office that sometimes refuses to show units or offer basic courtesy. Crime complaints (fire-set dumpsters, gunfire, police visits weekly) and chronic parking shortages add friction.

The split in ratings reflects two distinct experiences: those who land with responsive staff enjoy spacious, quiet units and prompt help; others face years of unresolved repairs, management indifference, and leadership churn. The property's claims of "luxury" living clash sharply with reports of roach-infested units renting above USD 1,800 per month and appliances that never work.

Praised for
  • Friendly leasing staff (especially Chris)
  • Fast, attentive service
  • Clean, well-maintained grounds
  • Quiet community
Watch-outs
  • Unresponsive leasing management
  • Roach infestation and pest control failures
  • Broken appliances not repaired
  • Inconsistent, dismissive front office conduct
  • Crime and safety concerns
  • Insufficient parking
friendly-staffresponsive-managementfast-maintenanceclean-facilitiesquiet-communityunresponsive-maintenancepest-problemsoutdated-unitsparking-issuespoor-communication
Best for: Pet owners and corporate tenants seeking furnished apartments with attentive leasing support, not long-term residents needing reliable maintenance.
Think twice if: Long-term renters concerned about maintenance responsiveness, pest control, appliance repair speed, and safety should tour carefully and inspect sample units.

What this place gets right

  • Attentive leasing staff with strong personal touch
  • Spacious, quiet units
  • Pet-friendly amenities (dog park)
  • Gym and pool on-site

Worth knowing

  • Chris Smith and Chris R. named for leasing and maintenance service
  • Maintenance team includes Antonio (named for professionalism)
  • Gym cited as high-quality
  • Appliance failures documented: dishwashers, mirrors, dryers left unrepaired for months to years
  • Roach infestation reported as ongoing and spreading across units
  • Weekly police presence noted in complaints

Reviews by category

Pet-Friendly Communities
Dog park available; no complaints about pet policies reported.
Furnished & Corporate Housing
Furnished units offered; praised for spaciousness and quiet, but appliance repair gaps undermine furnished value.
Apartment Complex
Amenities (gym, pool) praised; maintenance backlog and pest issues severely damage resident confidence.

How it stacks up

  • Rated 3.3 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
119
4
15
3
6
2
14
1
87

Contact

Address
10015 Lake Creek Pkwy, Austin, TX 78729
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsSparkling poolFitness centerResident lounge and game areaCommunity playgroundDog park

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Legends Lake Creek

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Legends Lake Creek. We only share your details with providers relevant to your request.

Quick answers

Who should I contact about leasing, and will I get a tour?
Ask for Chris Smith or the leasing office; some prospective tenants report staff have refused tours, so clarify this upfront and confirm a sample unit walk-through before signing.
How long does maintenance typically take?
Leasing staff receive praise for fast responses, but major repairs (appliances, pest control) have been reported as unresolved for months to years; request a maintenance timeline in writing.
What is parking like, and is it included?
Reviews note many parking spaces are pay-to-park and shortages are common; confirm your parking assignment and cost before lease signing.

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Residents consistently praise the maintenance team for same-day responses and quality repairs, backed by named standouts like Alexis and Jose Rico. The office staff (Marissa, Veronica, Leslie) earn repeated recognition for responsiveness and care, though one new tenant reported delays and defensive handling of move-in issues. Gated grounds feel quiet and well-kept, with three pools, two gyms, and an off-leash dog park; recent arrivals also benefit from the Jetty credit option. The main friction points centre on thin walls, older construction, and one stark dispute over alleged pet damage charges at lease end.

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Last updated 2026-07-17