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Cypress Gardens

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 213 Google reviews · How we rank ›

3.8(213) 63 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury & High-Rise LivingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Cypress Gardens
Services
Student Housing, Luxury & High-Rise Living, Senior & 55+ Living
Reviews
213

The honest read

Strong personality in the leasing office carries this place, particularly Chrissy, who appears across seven glowing reviews for her professionalism and problem-solving warmth. The complex itself has serious flaws: pest infestions are endemic, appliances date to the 1980s or 1990s, walls allow noise to travel, and once you're in a lease, management adds charges for valet trash, smart home systems, and bulk internet that reviewers describe as forced and poorly maintained.

Long-term residents report a pattern of nickel-and-diming: rent hikes every six months, mysterious fees (air purification, slab repair), and maintenance that ignores requests for months until residents threaten legal action. Unit quality is inconsistent on move-in, with mold, water damage, and countertops sealed badly enough to create health hazards. Those who value the Cedar Park location and don't stay long enough to hit renewal cycles are happier. Anyone considering a multi-year commitment should ask for written details on all monthly charges and factor in that repairs may take prolonged persistence to complete.

Praised for
  • friendly and responsive leasing staff (Chrissy, Larissa, Leandra)
  • well-maintained grounds and pools
  • reasonable pricing for the area
  • quick work order responses on serious issues
  • pet-friendly with new dog park
Watch-outs
  • roach infestations
  • outdated appliances and units
  • hidden/surprise fees and inflated charges
  • thin walls and noise issues
  • maintenance delays on non-urgent requests
  • mold and water damage in units
  • unreliable trash valet service
  • poor air conditioning performance
friendly-staffunresponsive-maintenancepest-problemsoutdated-unitsnoise-issueshidden-feeswell-maintained-groundsoverpriced
Best for: Short-term renters who prioritize Cedar Park location and friendly leasing staff over long-term stability.
Think twice if: Roaches are widespread; expect outdated appliances, surprise fees on renewal, and delayed responses on routine maintenance requests.

What this place gets right

  • Warm, professional leasing team (especially Chrissy)
  • Well-maintained grounds, pools, and pet park
  • Reasonable base rent compared to Cedar Park area
  • Quick response to serious maintenance issues

Worth knowing

  • Chrissy, Larissa, and Leandra are named leasing staff praised repeatedly for professionalism and patience
  • Appliances reported as 1980s-1990s era (washers, dryers from 2005); countertops sealed improperly with paint chips hazard
  • Mandatory valet trash, bulk internet (Spectrum), and smart home fees added to rent; residents report rent inflation of around $200 every six months
  • Pest infestations include roaches appearing in pantries, bathrooms, and ceilings despite cleanliness
  • Closet rod mounting repairs took two months on first request; required legal threat to accelerate
  • Water shutoffs occur regularly in summer, correlated with increased pest entry through pipes
  • Pet park mentioned as recently added and well-received
  • Fitness center noted as sometimes vandalized and gym 24-hour access delayed due to door lock issues

Reviews by category

Pet-Friendly Communities
Residents praise new dog park; long-term pet owner stayed 16 years citing pet-friendly status and new dog park as positive.
Apartment Complex
Mixed: grounds and pools well-maintained, but pest problems endemic, appliances outdated, and hidden fees accumulate over tenancy.
Apartment Building
Similar mixed picture: responsive on urgent repairs, but routine requests delayed; unit condition inconsistent on move-in.

How it stacks up

  • Rated 3.8 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
114
4
28
3
24
2
10
1
37

Contact

Address
335 Cypress Creek Road, Cedar Park, TX 78613
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

Straight from their site

Services listed
Fitness centerSwimming poolsPet parkFirepit lounge area

As published by the business on its own website; not independently verified.

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Quick answers

Does Cypress Gardens allow pets?
Yes; the complex is pet-friendly with a pet park. A 16-year resident specifically cited the pet park and pet-friendly policy as reasons they stayed.
What fees should I expect beyond rent?
Residents report mandatory monthly charges for valet trash, bulk Spectrum internet, and smart home services. One 5-year resident saw rent inflate about $200 per renewal cycle due to these add-ons.
How quickly does maintenance respond to work orders?
Responses vary. Urgent issues (AC, safety) receive quick attention; routine requests like closet repairs have been delayed up to two months. One resident required a legal threat to accelerate a closet rod repair.

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Last updated 2026-07-17