Austin Apartment Reviews Guide
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Cricket Hollow Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 271 Google reviews · How we rank ›

4.0(271) 68 composite score See reviews on Google ✓ Google-verified
Student HousingApartment Rental AgencyApartment BuildingApartment Complex
Cricket Hollow Apartments
Services
Student Housing, Apartment Rental Agency, Apartment Building
Reviews
271

The honest read

Management staff like Jessica, Aries, and Yvette earn consistent praise for going above and beyond and answering concerns quickly. But the complex struggles with persistent pest infestations, broken utilities, and repair backlogs that staff patch rather than fix; some applicants report discriminatory treatment and mishandled deposits.

Praised for
  • responsive management and staff
  • friendly and personable team members
  • clean facilities and well-maintained grounds
  • good value pricing
Watch-outs
  • cockroaches and pest infestations
  • broken or failing utilities (hot water, water pressure)
  • poor maintenance responsiveness
  • discriminatory screening and deposit handling errors
responsive-managementfriendly-staffclean-facilitieswell-maintained-groundspest-problemsunresponsive-maintenancegood-value
Best for: Renters who value responsive staff and don't mind older stock, or students seeking furnished units nearby.
Think twice if: Pest problems, utility failures (hot water, water pressure), and slow repairs are recurring issues; applicants have reported discriminatory screening and deposit errors.

What this place gets right

  • engaged and helpful staff (Jessica, Aries, Yvette named)
  • well-lit grounds and clean common areas
  • reasonably priced

Worth knowing

  • Named staff praised for going above and beyond: Jessica (manager), Aries Jaimes, Yvette, Emily, Ariagna
  • Repeated complaints of cockroaches and pest control no-shows
  • Hot water outages and water pressure/shutoff problems treated as temporary band-aids rather than permanent fixes
  • One applicant reported discriminatory denial based on old phone bill debt and alleged bias in tenant demographics
  • Deposit misrouting to old address after applicant requested different address, combined with co-applicant's information

Reviews by category

Student Housing
Furnished rentals available; praised for cleanliness and staff friendliness, but pest infestations and utility outages affect tenant experience.
Apartment Rental Agency
Some applicants report screening denials and deposit handling errors; staff otherwise responsive to move-in questions.
Apartment Complex
Well-lit grounds and clean common areas offset by persistent cockroach problems and poor utility maintenance.
Apartment Building
30-plus-year-old structure with aging infrastructure; hot water and water pressure issues treated with temporary fixes rather than replacement.

How it stacks up

  • Rated 4 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
188
4
9
3
10
2
10
1
54

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsFurnished rentals

As published by the business on its own website; not independently verified.

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Quick answers

Are furnished apartments available?
Yes, Cricket Hollow offers furnished rentals along with one and two-bedroom units.
How responsive is management to questions and issues?
Reviewers name Jessica, Aries, and Yvette as going above and beyond with quick replies and problem-solving; however, maintenance requests for utilities and pest issues show longer delays.

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Last updated 2026-07-17