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Creekside on Parmer Lane

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 168 Google reviews · How we rank ›

3.4(168) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Creekside on Parmer Lane
Services
Student Housing, Pet-Friendly Communities, Apartment Building
Reviews
168

The honest read

Residents split between those praising staff responsiveness and those frustrated by management. Long-term tenants report deteriorating conditions, pest issues, high fees, and unresponsive leadership; newer movers sometimes encounter friendly staff and quick maintenance, but move-in quality and common areas remain inconsistent concerns.

Praised for
  • responsive staff and maintenance
  • friendly team experience
  • quick problem resolution
Watch-outs
  • pest problems and filthy common areas
  • excessive parking and towing fees
  • unresponsive management and unfair charges
  • poor unit condition at move-in
responsive-managementunresponsive-maintenancefast-maintenancepest-problemsparking-issuesfriendly-staffhidden-fees
Best for: Tenants who prioritize staff availability and don't stay long-term.
Think twice if: Plan to stay more than a year or worry about pest control, unit cleanliness, parking access, and management responsiveness on disputes.

What this place gets right

  • Staff can respond quickly to maintenance requests
  • Friendly leasing team at move-in tours
  • Quiet community for some residents

Worth knowing

  • Staff members Billy and Margarita praised for quick responses to maintenance and tenant questions
  • HVAC repairs completed promptly during bad weather
  • Parking lot towing fees reported at $800/month in some cases
  • Units arrive with stained, uncleaned carpets and unpainted walls
  • Stairwells report red hornet nests and ant infestations

Reviews by category

Student Housing
Responsive staff welcome students; long-term resident base reports declining conditions.
Pet-Friendly Communities
No clear tenant feedback on pet policies or services.
Apartment Building
Common areas deteriorate; stairwells accumulate pests.
Apartment Complex
Mixed: some units handled well by maintenance; others arrive uncleaned with pests and thin walls.

How it stacks up

  • Rated 3.4 against a 3.96 average across the 217 student housing businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
87
4
16
3
4
2
3
1
58

Contact

Address
5401 E Parmer Ln, Austin, TX 78754
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsresort-style pool24-hour fitness centerclubhouse with computer centercovered parkingelectric car charging station
Published prices
B2 (2 bed, 2 bath, 1,155 sq ft)
starting at $1,400.00
C1 (3 bed, 2 bath, 1,342 sq ft)
starting at $1,669.00
Move-in gift card (with move-in by July 31, 2026)
$250
B2 deposit
$250
C1 deposit
$350
A1 (1 bed, 1 bath, 634 sq ft) deposit
$150

As published by the business on its own website; not independently verified.

Enquire about Creekside on Parmer Lane

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Quick answers

How fast does maintenance respond to requests?
Recent reviewers report quick responses from staff like Billy and Margarita; one HVAC issue was fixed during bad weather. Longer-term reviews describe slower or mixed results.
What is the deposit and starting rent?
1-bed: $150 deposit; 2-bed: $250 deposit and $1,400/month starting; 3-bed: $350 deposit and $1,669/month starting. A $250 move-in gift card is offered for moves by July 31, 2026.
Are there parking issues?
Yes. Reviewers report parking shortages most days and aggressive towing, with fees as high as $800/month.

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Last updated 2026-07-17