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Chesapeake

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 75 Google reviews · How we rank ›

3.4(75) 56 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Chesapeake
Services
Pet-Friendly Communities, Apartment Rental Agency, Apartment Building
Reviews
75

The honest read

Chesapeake draws strong praise for leasing staff like Ashley and Diego, who earn consistent five-star ratings for moving families through approvals quickly and transparently. New management has won some residents over with visible improvements. However, serious maintenance failures dominate recent complaints: residents report rats for weeks without pest control response, bed bugs in move-in units, HVAC leaks left unfixed, and a broken gate left unrepaired for years. Office communication drops after lease signing, deposit disputes go unresolved, and work orders close before completion.

The split is sharp: those early in their tenure or with minimal service requests praise the leasing experience and laid-back vibe. Longer-term residents and families describe a neglected property where maintenance staff cannot (or will not) solve basic problems, and management rotates too often to build accountability. Pet owners love the community feel, but safety concerns, pest infestations, and unresponded work orders are serious obstacles for anyone seeking reliable upkeep.

Praised for
  • helpful leasing staff (especially Ashley and Diego)
  • fair pricing for the area
  • responsive new management
  • pet-friendly community
  • convenient location near Highway 183
Watch-outs
  • severe pest problems (rats and bed bugs)
  • maintenance delays and poor workmanship
  • unresponsive office staff
  • deteriorating property upkeep
  • broken gates and security gaps
friendly-stafffast-maintenancepoor-communicationunresponsive-maintenancepest-problemsoutdated-unitsgood-value
Best for: budget-conscious renters prioritizing leasing experience over long-term maintenance reliability
Think twice if: pest problems, maintenance delays, and security gaps (broken gate) are dealbreakers; families with young children should verify current conditions before committing

What this place gets right

  • affordable rents rare in the area
  • attentive leasing staff with flexible approvals
  • intimate community feel (not a large complex)
  • new management visible improvements

Worth knowing

  • Ashley and Diego named repeatedly for smooth leasing process
  • new management took over approximately one year ago and has undertaken visible improvements
  • residents report gate broken for at least three years
  • rats and bed bugs documented in multiple units with delayed or failed pest control response
  • HVAC systems described as poor condition by a technician resident
  • work orders documented as closing before completion
  • some residents report deposit withholding without clear itemization

Reviews by category

Apartment Rental Agency
Ashley and Diego earn consistent praise for transparent process and flexible approvals; leasing experience is a genuine strength
Pet-Friendly Communities
residents appreciate laid-back community and getting to know neighbors through walking dogs; playground and grounds welcomed but upkeep deteriorating

How it stacks up

  • Rated 3.4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How we scored this

How We Score
Star rating 3
Review volume 82
Review recency 98
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
3
3
2
2
0
1
28

Contact

Address
12300 Hymeadow Dr, Austin, TX 78750
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One and two-bedroom apartmentsWasher/dryer or hook-upsPrivate patios or balconiesSwimming poolSpaClubhouseBusiness centerLaundry facilities

As published by the business on its own website; not independently verified.

Enquire about Chesapeake

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Quick answers

What appliances do units include?
Washer/dryer or hook-ups are available depending on unit type. One resident noted laundry room equipment sometimes malfunction and is managed by a third party.
Is Chesapeake pet-friendly?
Yes. Residents mention dogs and walking them around the community; the grounds are pet-friendly but dog waste cleanup is inconsistent.
What happens if I report a maintenance issue?
Work order response times vary. Recent residents report work orders closing without completion and maintenance unable or unwilling to solve basic problems like HVAC leaks. New management shows improvement in follow-up.

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Recent months show a sharp divide. Residents who joined under the new management team praise responsive staff by name (Zina, Maili, Xena, Jennifer) and weekly landscaping improvements, with move-in handling cited as smooth and mail answered promptly. Older complaints centre on failed maintenance, pest problems, unlocked access enabling squatting, and unresponsive prior leadership that took notes but never followed up. The turnover matters here. Reviewers explicitly note the management change, with long-term residents saying conditions are visibly improving week to week. However, the 39% one/two-star rate reflects unresolved security and cleanliness gaps that persist in some units even after move-in, and valet trash fees surprise residents who discover service was never delivered.

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Staff professionalism and maintenance responsiveness are a real strength here, especially Eddie and office team members like Ulises. Long-term residents who have stayed multiple years often praise the peaceful setting, pools, and the quick resolution of repair requests. However, a detailed 2-month review flags systemic issues: rotting wood frames, mold in HVAC ducts, unsealed entry points, standing water in dishwashers, and inconsistent move-in inspections. Towing policies and security deposit deductions lack clarity. The complex shows its age, and management appears to patch over problems rather than address root causes. This is a place where individual staff members (maintenance, leasing) can save a bad day, but the building itself needs serious attention. Pet owners and families appreciate the amenities and location. Those sensitive to noise, maintenance delays, or building condition should look elsewhere.

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Leasing staff here earn consistent praise for patience and clarity, with several residents naming individuals like Halina, Adrian, and CJ as genuinely helpful. Maintenance can respond quickly when requests come in. However, serious durability issues plague some units: mold from AC leaks, roach infestations, broken kitchen drawers, and standing water in ceilings. Residents report management becomes defensive when disputes arise. Parking rules shift without warning, leaving tenants facing surprise $400 tow bills. Long-term residents describe a pattern of ownership changes and erosion of tenant goodwill.

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Last updated 2026-07-17