Austin Apartment Reviews Guide
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Caso University Heights

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 25 Google reviews · How we rank ›

4.2(25) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingStudent HousingApartment Rental AgencyApartment BuildingApartment Complex
Caso University Heights
Services
Affordable & Income-Restricted Housing, Pet-Friendly Communities, Gated & Secure Communities
Reviews
25

The honest read

When staff like Christian and Sharon are available, residents describe smooth move-ins and a welcoming atmosphere in this quiet, well-maintained community. However, recent reviews flag serious gaps: new management struggles with phone availability and responsiveness, residents report unresolved security deposit claims over 30 days past move-out, and service requests are frequently ignored or deflected.

Praised for
  • welcoming community and move-in process
  • modern, well-maintained units
  • responsive staff (Christian, Sharon)
  • quiet, safe neighborhood
Watch-outs
  • unresponsive management and phone access
  • poor communication with residents
  • security deposit refund delays and lack of accountability
  • inconsistent service quality after staff turnover
friendly-staffresponsive-managementwell-maintained-groundsquiet-communitypoor-communicationunresponsive-maintenance
Best for: Early-stage renters who prefer guided leasing and can tour with available staff.
Think twice if: Call ahead before visiting; phone lines often go unanswered. Follow up on security deposits and service requests in writing.

What this place gets right

  • modern, quiet units with fenced yards and garages
  • smooth move-in process when Christian/Sharon handle it
  • new, well-maintained community

Worth knowing

  • Staff Christian and Sharon praised for thorough communication and move-in guidance
  • New management reported by residents as less responsive than previous team
  • Security deposits reported delayed over 30 days with no updates provided
  • Service requests often ignored or staff deflect responsibility

Reviews by category

Student Housing
Christian's guidance praised; recent unresponsiveness and communication gaps hurt experience
Pet-Friendly Communities
Clear pet fees published; no review complaints about pet policies specifically

How it stacks up

  • Rated 4.2 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 61
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
19
4
1
3
0
2
0
1
5

Contact

Address
4305 Garden Point Dr, Round Rock, TX 78665
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Rental homesFenced-in yardAttached garage
Published prices
Pet fee
$300 per pet
Pet rent
$30 per pet per month

As published by the business on its own website; not independently verified.

Enquire about Caso University Heights

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Quick answers

Can I visit the property without an appointment?
Call ahead. Recent reviews report the leasing office often does not answer the phone; visiting in person is recommended. Hours are published on Google, but some visitors have found the office unexpectedly closed.
What are the pet fees?
Pet fee is $300 per pet upfront; pet rent is $30 per pet per month, according to their website.
How long does the move-in process take?
Residents moved in quickly when Christian handled their application and move-in. No timeline is specified for other scenarios.

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Last updated 2026-07-17