Five-star residents praise the affordable pricing, walkable access to grocery stores and Capital Metro transit, and staff members like Getsy Torres and Kimberly who follow up by phone and organize community events. Recent one-star reviews describe rat and insect infestations, bedroom water damage left unfixed, hostile office treatment, and maintenance deterioration after staff changes; the permanently broken gate contradicts advertising.
The tension reflects staffing inconsistency. Long-term residents report smooth repairs and caring management; newer arrivals report filthy units, ignored work orders, and an office that yells at tenants. Older apartments show wear (stained kitchen cabinets), and the neighborhood safety record is mixed-police arrests have occurred without notification to residents.
Last verified 2026-07-17
As listed on Google.
As published by the business on its own website; not independently verified.
Residents praise the leasing office staff by name, particularly Eva, for handling the rental process smoothly and answering questions thoroughly. Staff respond promptly to maintenance requests and treat residents with genuine care, but the property struggles with utility reliability and back-gate access control despite its gated-community claim.
Many residents praise the cleanliness, staff responsiveness, and amenities like the dog park and pools. However, recent reviews flag serious concerns: tenants report being charged far more than advertised rates, and maintenance complaints include unresolved air conditioning issues and cockroach infestations lasting months.
The Bond draws strong praise for its modern design, location, and leasing staff like Alec and Colton who go out of their way to assist move-ins and answer questions. Residents enjoy the gym and community events. However, the complex is marked by serious operational issues: fire alarms sound randomly multiple times per week, walls are thin enough to hear neighbors clearly, the parking garage gate frequently breaks, theft in common areas and vehicles is routine, and maintenance routinely takes weeks to months to address repairs. Multiple residents report billing disputes over charges and prorated rent that were not clearly disclosed upfront. The experience appears to have deteriorated over time; early residents report a well-maintained property that has since declined under new management. Staff vary widely: front-desk regulars are friendly and responsive, but communication via email and phone is inconsistent, with promised follow-ups often forgotten. Security cameras are absent from parking levels and the mailroom despite repeated thefts.
Last updated 2026-07-17
