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Bridge at Paloma

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 112 Google reviews · How we rank ›

4.5(112) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Bridge at Paloma
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Apartment Building
Reviews
112

The honest read

Most residents praise the clean, spacious units and responsive maintenance, with many staying multiple years. Staff like Natalie Cordero and Mackenzie earn specific mention for helpfulness. Drawbacks include noise during evening pool events, inconsistent front desk courtesy, and occasional management communication lapses.

Praised for
  • friendly and responsive staff
  • clean and well-maintained property
  • strong maintenance response
  • spacious units
  • quality amenities
Watch-outs
  • noise from pool parties and events
  • inconsistent front office service
  • aggressive dogs in dog park
  • parking lot disturbances
  • management follow-up gaps
responsive-managementclean-facilitiesfriendly-staffnoise-issueswell-maintained-groundsgreat-amenities
Best for: Professionals and families seeking pet-friendly luxury apartments with quality amenities and fast maintenance.
Think twice if: Noise sensitivity; evening pool events and parking lot activity can disturb residents, especially on weekends.

What this place gets right

  • responsive maintenance and leasing staff
  • spacious, clean units
  • resort-style amenities including pet spa
  • long-term resident retention

Worth knowing

  • Staff members Natalie Cordero and Mackenzie praised for responsiveness
  • Maintenance typically responds within one day
  • Dog park present but some reports of aggressive dogs
  • Pet spa and electric vehicle chargers available
  • Attempted break-in reported in March 2025
  • Pool noise and guest disturbances noted during evening hours

Reviews by category

Luxury & High-Rise Living
Spacious units and resort amenities appeal to upscale expectations, though evening noise undermines premium experience.
Pet-Friendly Communities
Pet spa and dog park are valued amenities, though aggressive dogs reported by some walkers.

How it stacks up

  • Rated 4.5 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 89
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
87
4
8
3
5
2
6
1
6

Contact

Address
9911 Dessau Rd, Austin, TX 78754
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsResort-style pool24-hour fitness centerSports simulatorClubhouse lounge24-hour collaborative workspace
Published prices
12-15 month leases
10 weeks free (spread over lease) and $1000 Look and Lease special

As published by the business on its own website; not independently verified.

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Quick answers

How fast do maintenance requests get fixed?
Maintenance typically responds within one day of being reported.
What pet amenities are available?
The complex offers a pet spa and dog park.
What move-in specials are offered?
12-15 month leases receive 10 weeks free (spread over lease) plus a $1000 Look and Lease special.

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Last updated 2026-07-17