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Belmont Place Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 255 Google reviews · How we rank ›

4.4(255) 74 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Belmont Place Apartments
Services
Luxury & High-Rise Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
255

The honest read

Belmont Place is caught between two realities. New ownership and staff, especially leasing manager Veronica, have rebuilt trust after years of neglect under previous management; residents report swift problem-solving and genuine kindness. But aging infrastructure tells a darker story: multiple residents cite unchecked dry rot, foundation damage, rat infestations shown during tours, and AC units that cannot cool apartments even at night. Pricing online differs sharply from what tours reveal. The maintenance crew earns consistent praise, yet they work with outdated plumbing and appliances management refuses to replace.

Longtime residents who stuck through the transition speak warmly of the turnaround. Newer arrivals often find a nice community in a convenient spot. Those who discovered the structural and pest issues mid-lease faced months of unresolved complaints and exit clauses. The divide suggests the business is undergoing real change, but deep capital repairs have not yet caught up with the cultural shift in customer service.

Praised for
  • helpful and caring staff, especially Veronica
  • responsive new management
  • spacious units in convenient location
  • improving community morale
Watch-outs
  • structural deterioration: dry rot, crumbling wood, foundation cracks
  • pest infestations: rats, roaches, gnats
  • poor maintenance and outdated systems
  • pricing bait-and-switch tactics
responsive-managementfast-maintenancefriendly-staffpest-problemsoutdated-unitsunresponsive-maintenancepoor-communicationhidden-fees
Best for: People seeking pet-friendly rentals who prioritize responsive customer service over unit condition.
Think twice if: Check unit condition thoroughly during tour. Dry rot, foundation cracks, and pest infestations reported. Verify final pricing before committing.

What this place gets right

  • helpful leasing staff willing to work with applicants
  • convenient Round Rock location near shops and schools
  • spacious floor plans
  • pet-friendly policy

Worth knowing

  • Veronica (leasing manager) named multiple times for resolving payment and lease disputes after management transition
  • Maintenance team praised for speed despite working with outdated plumbing and electrical systems
  • New ownership actively addressing resident complaints and renovating pool area
  • Previous management allegedly hid rat and roach infestations during tours; residents shown apartments with active infestations
  • Towing company policy damages resident vehicles during enforcement

Reviews by category

Apartment Complex
Staff responsiveness improving under new management; structural maintenance and pest control remain unresolved.
Pet-Friendly Communities
Pet-friendly policy praised; community has both pet owners and pest infestations noted.
Apartment Rental Agency
Leasing office willing to work with applicants with credit issues; pricing transparency questioned.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
207
4
9
3
2
2
4
1
33

Contact

Address
1500 Lawnmont Dr, Round Rock, TX 78664

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Pet-friendly apartmentsApartment rentals

As published by the business on its own website; not independently verified.

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Quick answers

Is the office open on weekends?
No. One review mentions the office is closed on Saturdays and Sundays.
Can I get in if I have a poor credit history?
Yes. Multiple reviews note the leasing team has approved applicants others rejected.
What is the pricing, and how much will it vary?
Reviews report $400-500 differences between online quotes and in-person tour pricing, attributed to move-in date. Final pricing should be confirmed in writing before tour.

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Derby Park has transformed significantly under new management. Tenants consistently praise Yansi and Veronica for their availability and care; maintenance staff tackle repairs the same day requests come in; the community is undergoing visible upgrades across units and common areas. One serious complaint: a renter received a roach-infested unit without proper inspection, and weekend staff couldn't help resolve it. Laundry dryers regularly malfunction and stay unrepaired for stretches. The business markets furnished corporate housing and pet amenities (dog park, coffee bar, Wi-Fi business center), which align with their client base's enthusiasm. The staff turnover appears resolved by the new ownership, but move-in quality control and equipment maintenance need attention.

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Last updated 2026-07-17