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Austin Waters at Tech Ridge

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 108 Google reviews · How we rank ›

4.0(108) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Austin Waters at Tech Ridge
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Apartment Rental Agency
Reviews
108

The honest read

Most residents praise fast maintenance (often same-day), named technicians like San Juan, and kind office staff. Amenities including dog park, gym, and pool are well kept. However, a significant minority report steep or questionable move-out charges ($5,134 and $800+ in disputes) and claim management mishandles deposit refunds and lease timelines.

Praised for
  • fast, responsive maintenance
  • friendly, helpful office staff
  • well-maintained grounds and amenities
  • pet-friendly with active dog park
Watch-outs
  • excessive or disputed move-out charges
  • management inconsistency and unresponsiveness
  • no elevator (relevant to move-in/move-out)
responsive-managementfast-maintenancefriendly-staffclean-facilitiesgreat-amenitieswell-maintained-grounds
Best for: Pet owners seeking fast maintenance and community events, if confident in lease and move-out documentation.
Think twice if: Tenants concerned about move-out charge disputes; keep all receipts and photos. No elevator access to upper floors.

What this place gets right

  • same-day or next-day maintenance response
  • named technician San Juan consistently praised
  • dog park and well-maintained pool and gym
  • pet-friendly with clear pet fees listed

Worth knowing

  • Technician San Juan repeatedly praised for professionalism and problem-solving (plumbing, AC, additional drainage fixes)
  • Leasing staff Jordy Goodman, Isaac, Carissa, Kaden, and Tasha mentioned by name in positive contexts
  • Same-day or next-day maintenance completion typical
  • Dog park on-site and operational
  • Gym and pool on-site and well maintained
  • No elevator; third-floor units require stair access

Reviews by category

Pet-Friendly Communities
Dog park and pet amenities well-maintained; one resident praised zero pest issues and pet-friendly staff
Luxury & High-Rise Living
Multiple reviewers note no elevator, contradicting high-rise positioning
Apartment Rental Agency
Leasing staff praised as friendly and supportive during showing and move-in process

How it stacks up

  • Rated 4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 88
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
72
4
11
3
2
2
3
1
20

Contact

Address
13301 Center Lake Dr, Austin, TX 78753
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Pet-friendly apartmentsVirtual tours
Published prices
Pet Deposit
$300
Pet Fee
$300
Monthly Pet Rent
$20

As published by the business on its own website; not independently verified.

Enquire about Austin Waters at Tech Ridge

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Quick answers

How quickly does maintenance respond to requests?
Requests are typically completed the same day or by the next day, according to residents.
What are the pet fees?
Pet deposit: $300; Pet fee: $300; Monthly pet rent: $20 (per their website).
Are there amenities for residents?
Yes: dog park, gym, pool, and community events. No kids' play area.

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Most residents praise the leasing team by name (Josi, Joyce, Natalia) for responsiveness and the convenient Tech Ridge location near shopping and dining. Long-term tenants highlight fast maintenance turnaround, with technicians like Guillemero singled out for professionalism. However, a persistent segment reports noise complaints ignored for months, unresolved maintenance issues requiring follow-ups, and office communication failures (locked applications, cancelled tours without notice). One security incident involving an unsecured apartment and vendor accountability stands out. For those prioritizing staff friendliness and speed, the complex delivers; those sensitive to noise or seeking strict accountability may find the experience frustrating.

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Last updated 2026-07-17